After Pakistan’s airspace closure, the DGCA (India’s aviation regulator), has issued new guidelines for aircraft careers. These aim to improve passenger communication, comfort, and safety during longer and rerouted flights.

Pre-Flight Passenger Communication Mandatory After Pakistan’s Airspace Closure

As per the new guidelines, you will receive all important updates at your check-in counters and boarding gates. Your airline carrier will also give you essential information through SMS or email alerts. This includes:

• Information about changed routes and extended travel time.

• Notification about possible technical stops where you previously had to remain on board.

In-Flight Catering and Comfort

To ensure a comfortable experience, your aircraft carrier will:

• Carry extra food, drinks, and dry snacks based on the longer flight duration.

• Meet all special meal requests properly.

Medical Preparedness in Focus After Pakistan’s Airspace Closure

For your health and safety, airlines will:

• Equip flights with enough medical supplies and first-aid kits.

• Confirm that alternate airports have emergency medical support and ambulances ready.

• Train cabin crew to handle passenger discomfort or medical issues during longer flights.

Customer Service and Support A Priority After Pakistan’s Airspace Closure

Besides, airlines are directed to:

• Brief their customer care and call centre teams about possible delays.

• Help you in case you miss your connecting flights.

• Prepare compensation plans for long delays according to aviation rules.

Intra-Department Coordination

Airlines will ensure good coordination between their flight operations, customer service, ground handling, and medical teams for smooth operations. This will create a seamless travel experience for you.

Conclusion

The DGCA has made it clear that these new steps are mandatory. Therefore, you can book your next flight care-free. In case, airlines fail to meet the new guidelines, they will be penalised by the government.

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