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Escalation Matrix

Details Name E-mail Contact No. Working Hours Address
Customer Care Sanjeev Kumar [email protected] 08047480048 Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093
Head of Customer Care Anup Sarma [email protected] 08657864227 Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093
Compliance Officer Hiren Thakkar [email protected] 08657864228 Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093
CEO Narayan Gangadhar [email protected] 08657864229 Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) 601, 6th Floor, Ackruti Star, Central Road, MIDC, Andheri East, Mumbai - 400093

**Commodity Segment timings- 8.30 am-11:30 pm - Monday to Friday (Timings are subject to change as per the Exchanges) & 8:30 am - 5:30 pm on all Saturdays

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at MSEI: https://www.msei.in/Investors/Introduction, BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx, NSE: https://investorhelpline.nseindia.com/NICEPLUS/ MCX: https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint NCDEX: https://ncdex.com/grievances CDSL: https://www.cdslindia.com/Footer/grievances.aspx

Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

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