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Escalation Matrix
| Details | Name | Contact No. | Working Hours | |
|---|---|---|---|---|
| Customer Care | Sanjeev Kumar | [email protected] | 08047480048 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) |
| Head of Customer Care | Anup Sarma | [email protected] | 08657864227 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) |
| Compliance Officer | Hiren Thakkar | [email protected] | 08657864228 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) |
| CEO | Narayan Gangadhar | [email protected] | 08657864229 | Equity/Currency/MF 8:30 am to 5:30 pm** (Monday to Saturday) |
**Commodity Segment timings- 8.30 am-11:30 pm - Monday to Friday (Timings are subject to change as per the Exchanges) & 8:30 am - 5:30 pm on all Saturdays
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at MSEI: https://www.msei.in/Investors/Introduction, BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx, NSE: https://investorhelpline.
Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
