Hexaware Technologies has introduced Agentverse, a new enterprise-focused AI agent platform designed to help organisations move beyond experimentation and deploy AI solutions at scale across business operations, as per the exchange filings.
Agentverse offers more than 600 pre-built AI agents aimed at enabling enterprises to integrate agentic AI across both technology and business functions.
The platform is structured to support organisations transitioning from pilot-stage AI use cases to full-scale implementation.
It is designed to orchestrate multiple AI agents across enterprise systems, workflows and communication channels, enabling seamless automation and operational efficiency.
The platform integrates with core enterprise systems such as CRM tools, IT service management platforms, knowledge repositories, telephony systems and collaboration applications.
Agentverse enables AI agents to retrieve contextual insights, interpret workflows, automate conversations and execute operational tasks.
It also incorporates governance features such as role-based access, audit trails, observability and policy controls, ensuring secure and compliant deployment.
According to the company, enterprises using Agentverse can achieve 40–60% improvement in productivity, 60–80% faster response times, 20–35% gains in customer or user satisfaction, and 20–50% reduction in costs through automation and improved operational efficiency.
The platform supports multiple use cases including customer experience, financial services, manufacturing, retail and enterprise operations, covering areas such as service workflows, demand forecasting, inventory management, HR and procurement.
Agentverse forms part of Hexaware’s broader AI strategy focused on embedding artificial intelligence across the entire technology lifecycle, including software development, digital assurance, data platforms, SaaS ecosystems and application management services.
The platform is also aligned with the company’s “AI for Business” approach, which focuses on transforming front-office, middle-office and back-office operations through scalable AI deployment.
“Agentverse™ is now taking autonomy into day-to-day operations. Clients can move beyond pilots to measurable results in cycle time, accuracy, and customer satisfaction,” said R Srikrishna, CEO & Executive Director, Hexaware.
As of March 18,2026, at 12:57 PM, Hexaware Technologies share price is trading at ₹427.10 per share, reflecting a surge of 4.94% from the previous closing price.
With Agentverse, Hexaware is positioning itself to capitalise on growing enterprise demand for scalable AI solutions, offering a platform that combines deployment speed, operational efficiency and governance.
Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. This does not constitute a personal recommendation/investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions.
Investments in the securities market are subject to market risks, read all the related documents carefully before investing.
Published on: Mar 18, 2026, 1:44 PM IST
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