CALCULATE YOUR SIP RETURNS
Angel One - Share Market Trading and Stock Broking
Open Demat AccountLogin

We are here to help you

Quick Links (10)

Track Application Status

Know how to track your account opening application status on Angel One application

Learn More
Segment Activation Process

Learn how to activate F&O, Commodity and Currency segments on Angel One

Learn More
Fund Payout Status

Know all about fund payout/withdrawal process

Learn More
Check Order Status

Learn how to check the status of your order in Angel One app

Learn More
Brokerage and Charges

Know all about the brokerage and charges applicable on your trades

Learn More
Fund Addition

Step by step guide to add funds to your Angel One account

Learn More
Bank Account Addition

Know the process add a new bank account to Angel One

Learn More
Profile Modification

Learn how to modify mobile number, Email ID and other profile details in Angel One

Learn More
DDPI (POA) process

Learn how to activate DDPI and the benefits associated with it

Learn More
Refer and Earn

Know about how refer and earn works on Angel One

Learn More

KYC Queries

It could mean that for some reason, your signature could not be validated - it could be either because the signature itself was not valid or for some other reason. But not to worry! Our sales team will reach out to you shortly to help you resolve the issue and complete the KYC process.
  This means that there is currently an issue in the process of validating your PAN (Permanent Account Number). It could be because - 
  1. The user's "Aadhaar Name" and "Name of Authorized Person in the Income Tax Return (ITR)" are different. 
  2. The OCR has failed to capture the PAN data - perhaps the PAN copy or the photograph on the PAN card of the applicant is not clear. 
  3. It could also be because the PAN OCR is disabled.
However, such issues can be overcome. Our sales team will reach out to you shortly and help you finish your KYC.
This means that your selfie could not be validated because -
  1. It did not match certain requirements
  2. Selfie matched with score 69
But don’t worry! Our sales team will reach out to you shortly and help you resolve the issue.
This means that there is currently an issue of mismatch among the names submitted in - 
  1. PAN card and address proof or 
  2. PAN card and bank proof. 
Our sales team will reach out to you shortly to provide you with the steps required hereafter to complete the KYC process.
This basically means that there is an issue in validating the address proof because - 
  1. The PAN is non-KRA.
  2. The QR code on the Aadhaar (proof of address) is not clear.
  3. The Aadhaar OCR is disabled.
  4. The address proof is something other than Aadhaar or Digilocker.
  5. There is mismatch in the addresses submitted in the different documents 
But no worries! Our sales team will reach out to you shortly to provide you with the steps required hereafter to finish your KYC process.
This means that there is an issue in the bank details validation process because - 
  1. IMPS is not applicable.
  2. Could not perform penny drop verification.
Our sales team will reach out to you shortly to help you complete the KYC process.
Still need help?
Create Ticket

Want to connect with us?

Our experts will be happy to assist you

Connect with us

Connect with us

Still have any queries? Connect with our support team.

CONTACT US  arrow
Partnership Request

Partnership Request

For any partnership requests please reach us at

partners@angelbroking.com  arrow
Media Queries

Media Queries

022-40003600(Extn: 6925)

EMAIL US  arrow
Open Free Demat Account!
Join our 3.5 Cr+ happy customers