Tata Power has partnered with Salesforce to introduce digital systems across parts of its clean energy business, including rooftop solar installations, EV charging infrastructure and smart energy services.
The firm informed stock exchanges about the development through a regulatory filing dated 6 March 2026.
The collaboration focuses on organising operations and customer management as demand for these services increases across India.
The system is intended to connect partners, installers, and customers on a single platform. It is expected to help teams handle project updates, service requests, and installation processes more efficiently.
The digital tools are being rolled out within Tata Power Renewable Energy Limited (TPREL), the company’s renewable energy subsidiary.
Salesforce products such as Agentforce Sales, Agentforce Service and Agentforce Marketing have been introduced for different operational functions.
These systems are to track leads, manage partner networks, and monitor project progress. The platform also allows teams to view operational data in one place, making it easier to follow installations and service activities.
Tata Power has also built an additional digital layer on top of the Salesforce platform using deep-learning tools and automated processes. The system supports checks carried out during rooftop solar installation.
The company said the process allows installations to be verified at the site and warranty documents to be generated automatically under its Solaroof programme. The digital process reduces manual paperwork and standardises documentation across projects.
The residential rooftop solar segment has expanded in recent years as government schemes and falling equipment costs increased adoption. Programmes such as the Pradhan Mantri Surya Ghar Yojana have also contributed to higher installations across households.
Tata Power said its residential rooftop solar business recorded growth of more than 200% over the past 2 financial years. The company also reported that revenue from its solar portfolio increased fivefold between FY2020 and FY2025.
Tata Power operates a power portfolio of around 16.3 GW across generation, transmission and distribution. Of this capacity, about 7.5 GW comes from clean energy sources, accounting for nearly 46% of the company’s total capacity.
The company currently supplies electricity and related services to around 13 million customers across India.
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As of March 6, 2026, 3:30 pm, Tata Power share price closed at ₹375.60, a 0.33% decrease from the previous closing price.
The collaboration introduces digital systems to manage rooftop solar, EV charging, and related clean energy services. As installations and customer volumes grow, such systems are to support coordination between partners, installers, and service teams.
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Published on: Mar 9, 2026, 9:05 AM IST
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