India Post Launches ₹5,800 Crore Postal Technology Modernisation Project

India Post has completed the rollout of the Advanced Postal Technology (APT) system across the country, as per news reports. The project, worth ₹5,800 crore, was implemented under the IT Modernisation 2.0 programme, said Union Minister Jyotiraditya Scindia.

Phase-Wise Implementation

The rollout began with a pilot in the Karnataka circle on May 15, 2025. By the end of June 2025, the system covered around 10,000 post offices. It expanded to 15,770 offices by early July, over 86,000 by the end of that month, and reached 170,353 post offices, mail offices and administrative offices on August 4.

New Features Introduced

The platform provides end-to-end consignment tracking, with SMS updates at each stage. It allows UPI payments from any bank, removing the earlier restriction to India Post Payments Bank accounts. Services also include a 10-digit Digi PIN for deliveries, GPS-enabled tracking for postmen, and QR-code and OTP-based payment options.

India Post Operational Capacity

India Post operates the world’s largest postal network with over 165,000 post offices. The APT system is hosted on the government’s MeghRaj 2.0 cloud with connectivity support from BSNL. Department of Posts officials said the platform has already managed 3.2 million bookings and 3.7 million deliveries in a single day, as per the Hindustan Times report.

Training of Employees

Nearly 460,000 employees were trained for the new platform. Training followed the approach of “Train, Retrain, Refresh”, where knowledge was shared through trainers and local champions. The aim was to ensure employees could adapt to the system without service disruption.

APT builds on the earlier IT Modernisation Project 1.0, which had introduced core banking, insurance systems and digital connectivity in post offices. The new rollout extends these efforts by integrating logistics and customer services on a unified platform.

Read more: Why is Registered Post Merging with Speed Post from September 2025?

Conclusion

India Post has now brought its entire postal network onto the APT system, linking operations, transactions and tracking under one technology-driven framework.

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