Happiest Minds to Double AI Workforce Despite Global Talent Gap

Happiest Minds has outlined an aggressive expansion of its AI and GenAI capabilities, announcing plans to more than double its specialised workforce and step up investments to capture emerging revenue opportunities. 

AI Hiring Push and $3 Million Investment 

The mid-tier IT services firm intends to expand its AI and GenAI workforce to over 1000 by the end of the next financial year. To support this scale-up, the company will deploy an additional $3 million into the segment. 

Managing Director Venkatraman Narayanan said the decision follows revenue losses linked to skill shortages. “We are either getting pushed out or losing revenue opportunities because customers will wait only for so long. We are leaving money on the table because we don’t have the people,” he stated Business Standard. 

Hiring will focus largely on lateral professionals who can be immediately deployed. Current utilisation in the AI vertical stands at 60%, compared to 82% at the company level as of December. The firm aims to raise AI utilisation to around 70% as staffing improves. 

$50 Million GenAI Revenue Target 

Happiest Minds sees a revenue opportunity of $50 million from GenAI over the next 3 years. The company launched a dedicated GenAI business unit last year across its 6 industry verticals, initially starting with 15 proof-of-concept projects. 

GenAI revenue is projected to reach approximately $8 million by the end of the current financial year. The number of transformative use cases has expanded to 32 across GenAI and agentic AI, with several initiatives scaling across clients and sectors. 

Co-chairman and CEO Joseph Anantharaju said AI is becoming central to enterprise discussions. “AI-led productivity, modernisation of core platforms, and automation programmes are gaining traction as enterprises focus on measurable outcomes and faster time-to-value. AI is no longer an add-on in customer conversations.” 

He added that enterprises are increasingly embedding AI into core workflows and platforms while strengthening governance and scaling efforts across organisations. 

AI First Initiative 

The company has also introduced “AI First” as its 11th strategic transformation initiative, supported by 11 programmes. The initiative spans 4 key areas: advanced AI solutions, AI-native software development, IT service management, and cybersecurity. 

Read More: Indigrid Technology Bags ₹40 Crore Funding to Boost Electronics Manufacturing!  

Conclusion 

With expanded hiring, fresh capital allocation of $3 million and a $50 million GenAI revenue aspiration, Happiest Minds is positioning AI as a central growth engine amid evolving enterprise demand. 

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