Fintech pioneer Paytm has unveiled the Paytm AI Soundbox, India’s first artificial intelligence-based business device aimed at helping small and medium merchants manage operations more effectively. The announcement was made at the Global Fintech Festival 2025, marking a major step in integrating AI into everyday merchant payments.
The new Soundbox goes beyond simple payment alerts; it acts as a real-time AI assistant that can converse with merchants in 11 Indian languages, offering instant business summaries, insights, and performance updates. The device is equipped with dual displays, including a touchscreen interface, and supports dynamic QR, tap, and insert card transactions.
Running on an Android-based system, the AI Soundbox combines 4G and Wi-Fi connectivity for reliable performance in both indoor and outdoor settings. It includes a Paytm Button that allows quick access to assistance, transaction updates, and other key merchant tools. A fair use AI token model is built into the system, allowing merchants to use advanced AI features with scalable access in the future.
As per the exchange filings, Vijay Shekhar Sharma, Founder and CEO of Paytm, said, “From bringing QR-based mobile payments to innovating the mass-scale Soundbox, we are now entering the intelligence age with AI-first products. With Paytm AI Soundbox, we are making the power of AI accessible to small and micro businesses across the country.”
Sharma emphasised that Paytm’s focus is to make AI inclusive, safe, and practical for millions of local entrepreneurs. The company believes that artificial intelligence will play a key role in helping MSMEs scale faster and enabling larger enterprises to operate with greater efficiency.
India is entering a new phase of digital transformation, an “intelligence revolution” where AI will power growth across businesses of all sizes. Through its AI-first approach, Paytm aims to make intelligent technology reliable, trustworthy, and accessible to every merchant in the country.
Read More: Paytm Shares in Focus Post Results as Company Swings to ₹122 Cr Profit in Q1 FY26!
As of October 07, 2025, at 12:44 PM, One 97 Communications share price is trading at ₹1,238.80 per share, reflecting a surge of 1.19% from the previous closing price.
With the launch of the Paytm AI Soundbox, the company is redefining how businesses interact with digital payments. Combining innovation, language diversity, and practical insights, Paytm’s new device signals the next evolution in smart merchant technology, one that brings AI to the heart of India’s retail and service ecosystem.
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Published on: Oct 7, 2025, 4:43 PM IST
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