The Ministry of Corporate Affairs is introducing a new Integrated Portal under the IEPF Authority, aimed at fast-tracking the return of unclaimed shares and dividends worth over ₹1 lakh crore. The digital overhaul simplifies processes and ensures greater transparency for claimants.
The revamped IEPF Integrated Portal is currently in its final testing phase. It will bring all key parties, companies, depositories, and the Public Financial Management System onto a unified digital platform. The overhaul is expected to remove documentation hurdles that have delayed investor claims for years. Improved data validation at source will shorten claim timelines considerably.
To support timely claim settlement, the MCA has invoked Rule 1(A), mandating companies to upload all missing IEPF-1 and IEPF-7 Service Request Numbers and required Excel files urgently. Official data suggests delays are largely due to incomplete submissions by companies, which this directive aims to rectify.
The Authority is also reviewing internal guidelines to allow speedier processing for claims below a certain value threshold. This step is especially relevant for small investors who often find the existing process too cumbersome relative to their claim amounts.
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To improve user experience, a new call centre will assist investors in navigating the claims process. This is anticipated to ease concerns, reduce backlog, and create a more responsive communication system between stakeholders.
Beyond asset return, IEPFA will continue promoting financial literacy via nationwide campaigns like Niveshak Didi and Niveshak Shivir. These initiatives aim to empower citizens to make informed financial choices and avoid losing track of investments.
The IEPF Integrated Portal represents a milestone in protecting and returning investor wealth. With over ₹1 lakh crore in unclaimed shares and dividends at stake, this transition to a simplified and digital-first platform offers hope for faster resolution and improved investor trust.
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Published on: Aug 5, 2025, 3:42 PM IST
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