India Post posted revenue of ₹15,373 crore in the financial year 2025-26, according to Minister of State for Communications and Rural Development Chandra Sekhar Pemmasani.
As per PIB reports, the department’s revenue was around ₹11,500 crore in 2016. Annual increases in previous years were generally between ₹200 crore and ₹300 crore, while FY26 saw an increase of about ₹2,100 crore.
The parcel and logistics segment recorded around 70% growth during the year. India Post said the increase came after expansion of e-commerce partnerships and use of services such as OTP-based delivery, SMS tracking and digital payment systems.
The department has also introduced 24-hour and 48-hour Speed Post delivery services in 6 metro cities following pilot projects. Reports suggest parcel services are becoming a larger source of revenue as traditional letter mail volumes continue to decline.
India Post is investing ₹5,800 crore under the Advanced Postal Technology initiative, part of its IT 2.0 modernisation programme. The project is intended to digitise savings, insurance and certificate-related services across the postal network.
The system includes Aadhaar linking, E-KYC verification, and facial recognition-based login access. Customers are to access Postal Life Insurance and Rural Postal Life Insurance services online and receive maturity payments directly into bank accounts.
India Post Payments Bank distributes nearly ₹45,000 crore annually through Direct Benefit Transfer schemes. Postal workers use biometric devices and mobile systems to provide banking and payment services in rural areas.
India Post said about 3.8 crore girls are currently enrolled under the Sukanya Samriddhi Scheme. The department’s rural network includes around 2.5 lakh Gramin Dak Sevaks working across villages.
Urban post offices are being modernised with investments ranging between ₹60 lakh and ₹70 lakh per branch. The upgrades include digital counters, Aadhaar services, and workspace facilities.
The department is also conducting training programmes for employees covering customer interaction, service delivery, and operational processes as part of the modernisation exercise.
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The rise in revenue during FY26 came alongside growth in parcel delivery, DBT distribution, and digital postal services. India Post is also expanding technology and rural financial access.
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Published on: May 26, 2026, 3:21 PM IST
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