One Point One Solutions Share Price in Focus; Bags ₹39.32 Crore Customer Experience Centre Mandate

One Point One Solutions Limited has received a Customer Experience Centre of Excellence (CoE) mandate worth ₹39.32 crore from a leading power utility company. The company announced the order on 23 September 2026 through a filing with the stock exchanges. 

Work to Be Managed from Two Centres 

The work will be carried out from One Point One Solutions’ delivery centres in Navi Mumbai and Indore. The mandate covers customer contact centre operations, Physical Experience Centres (PEC), back-office support, and digital customer service. 

The scope covers several parts of the customer service process. This includes physical locations as well as voice, digital and back-office channels, according to the company’s filing. 

ResolX Included in the Engagement 

The company will use its operational capabilities along with ResolX, its Agentic AI arm, for the mandate. The stated areas of use include customer engagement, automation of high-volume processes, analytics-led decision-making and service responsiveness. 

The order also adds to One Point One Solutions’ work in the utilities and critical infrastructure segment. The company said customer service operations in this sector involve scale, responsiveness, process discipline and increasing digital engagement. 

One Point One Solutions’ Operations 

One Point One Solutions was founded in 2008 and has more than 17 years of delivery experience. It operates 10 global delivery centres and employs more than 8,000 professionals across its operations. Its clients are spread across the US, Europe, LATAM and India. 

The company provides customer experience management, digital transformation and automation, finance and accounting outsourcing, trust and safety, supply chain and operations management, among other services. 

Read More: Oswal Pumps Share Price Up Over 5%; Bags ₹297.50 Crore Solar Rooftop PV Order in Telangana! 

One Point One Solutions Share Price Performance  

As of September 23, 2026, 1:10 pm, One Point One Solutions share price was trading at ₹61.17, a 1.90% increase from the previous closing price. 

Conclusion 

The ₹39.32 crore mandate covers customer service, physical centres, digital functions and back-office operations. The work will be delivered from Navi Mumbai and Indore. 

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. This does not constitute a personal recommendation/investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions.  

Investments in the securities market are subject to market risks, read all the related documents carefully before investing.