Medi Assist Healthcare Services Limited has announced new AI-driven platforms designed to enhance transparency, efficiency, and sustainability across India’s health benefits ecosystem. The announcement was made in Mumbai on November 21, 2025.
The company introduced MAven Guard, a real-time transaction integrity solution, and MAgnum, a hospital enablement platform aimed at improving cashless experiences for members. These solutions support Medi Assist’s broader mission to build sustainable and effortless benefits delivery.
The company highlighted outcomes achieved over the past year, including 15% of discharges completed before final bill generation, cashless processing for 70% of total claim value, and digital submission of 85% of cashless claims.
Alongside the product launch, Medi Assist and BCG released a report outlining systemic issues contributing to leakages in annual claim payouts, estimated at ₹8,000 to ₹10,000 crore. The report attributes the leakages to fragmented data and weak controls, and recommends a framework built on prevention, detection, and deterrence. It also highlights the importance of unified national codebooks, governed GenAI, and real-time data exchange under ABDM and NHCX.
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The report emphasises that addressing fraud, waste, and abuse is essential for long-term trust and sustainability. Strengthening digital infrastructure and leveraging intelligent automation are expected to support the Government’s Viksit Bharat 2047 goal of expanding insurance accessibility.
Company Overview
Medi Assist provides health benefits administration services through its subsidiaries Medi Assist TPA and Paramount TPA. It facilitates interactions among insurers, policyholders, hospitals, and government scheme beneficiaries. The company also operates internationally through Mayfair We Care and is listed on both NSE and BSE.
As of November 21, 2025, at 2:30 PM, Medi Assist Healthcare Services share price was trading at ₹463.00 up by 0.22% from the previous closing price.
The AI Stack launch marks a significant step in strengthening efficiency and trust within India’s health benefits ecosystem. With its new platforms and insights from the Raksha Report, Medi Assist aims to support a more transparent and sustainable framework for health insurance services.
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Published on: Nov 21, 2025, 3:24 PM IST
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