Firstsource Partners with WebID to Boost Platform Security

Firstsource Solutions Limited has partnered with WebID Group, a leader in digital identification, to enhance its Trust & Safety offerings.

This collaboration integrates WebID’s advanced digital identification technology with Firstsource’s global expertise, bolstering platform security, streamlining identity verification processes, and mitigating risks from fraudulent actors. The partnership emphasises Know Your Customer (KYC), Anti-Money Laundering (AML), and Identity (ID) Verification while introducing robust safety protocols like platform penetration testing and red teaming.

Advancing Security for Businesses

This partnership aims to protect businesses from evolving digital threats, particularly in the technology and financial sectors. By leveraging local expertise and cutting-edge technology, Firstsource ensures accuracy and reduces bias in identity checks. The collaboration helps industries reduce fraud, improve compliance, and build user trust. Together, Firstsource and WebID are setting new benchmarks for platform safety in an increasingly complex digital ecosystem.

Commenting on this partnership, the Senior Vice President of Consumer and Enterprise Technology Operations at Firstsource, Karan Kapoor, said, “Our partnership with WebID Group in Digital Identity Safety marks a significant step in our commitment to delivering future‐ready Trust & Safety solutions. As digital platforms continue to scale, ensuring the safety of users and the integrity of platforms and transactions is paramount.”

He further added, “Our Trust & Safety teams, equipped with deep global expertise, will combine human talent with advanced technology to drive state-of-the-art GenAI solutions including Red Teaming and Pen‐Testing for platforms. By leveraging these strengths and integrating WebID’s pioneering technology, we’re empowering our clients to navigate today’s complex threat landscape with confidence, while driving operational excellence and measurable results for their businesses.”

Frank S. Jorga, Founder and Co‐CEO at WebID Group, stated, “This alliance with Firstsource marks a milestone for our group. We see it as a recognition of our expertise to have been chosen to bring German online identification know‐how to the US market for the first time. Twelve years ago, we were pioneers in this field; today, the industry is booming. However, the qualitative differences between the implemented solutions are vast and increasingly evident.”

He also stated, “Our consistent alignment with the world’s strictest security standards allows us to identify current and future threats swiftly, precisely, and reliably. At the same time, Firstsource’s profound understanding of the US market expands our capabilities in this regard. We see significant potential in this partnership and aim to further develop security standards in additional countries in the long term.”

On December 13, 2024, Firstsource Solutions share price opened at ₹386.20, touching the day’s low at ₹369.25, as of 9:47 AM on the NSE.

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