Wipro Expands Partnership With ServiceNow to Bring Agentic AI Workflows Across Enterprise Operations

Wipro has expanded its partnership with ServiceNow to help businesses use agentic AI workflows across key enterprise functions such as IT, human resources, procurement, and cybersecurity.

The partnership aims to simplify and automate work processes by combining Wipro Intelligence™, the company’s AI-powered platform suite, with the ServiceNow AI Platform. This integration is expected to improve workflow management, reduce manual work, and provide better visibility into business operations.

What Will the Partnership Offer?

Under the collaboration, enterprises will be able to:

• Manage work requests through a unified system
• Reduce delays caused by manual coordination
• Improve workflow governance and accountability
• Gain better visibility into task ownership and completion
• Accelerate operational efficiency across departments

Key AI Solutions Included

Some of Wipro’s AI-powered solutions that will use ServiceNow’s AI capabilities include:

SmartProcure

This solution is designed to simplify procurement operations by improving approvals, request handling, and execution processes.

Telco Autonomous Networks

This platform helps telecom companies modernise network operations using AI-enabled workflows and automation to improve issue resolution.

Cyber Transform

This solution focuses on improving cybersecurity operations by strengthening vulnerability management, incident response, and governance.

Leadership Commentary

Amit Zavery, President, COO, and Chief Product Officer at ServiceNow, said that enterprises are now looking for AI systems that are connected, secure, and capable of delivering measurable business outcomes. He added that the partnership will help make the “agentic enterprise” a reality through secure AI-powered workflows.

Malay Joshi, CEO of Wipro’s Americas 1 Strategic Market Unit, said that many companies struggle with implementing AI at scale. He noted that the expanded partnership with ServiceNow will help businesses adopt AI solutions with better governance, operational efficiency, and measurable outcomes.

Focus on Scalable and Governed AI

The partnership highlights both companies’ focus on helping enterprises scale AI adoption responsibly. By combining workflow automation with governance and auditability, businesses can improve employee experiences, operational agility, and overall productivity.

Read more: HDFC Bank Share Price Under Scanner Over Company's Alleged ₹45 Crore MSRDC Payment: Reports.

Wipro Share Price Movement

Wipro share price (NSE: WIPRO) was trading at ₹204.75 on May 29, 2026, up 1.57% or ₹3.17 during the day. The stock opened at ₹211 and touched an intraday high of ₹211, while the day’s low stood at ₹204.64. Wipro’s market capitalisation was around ₹2.15 lakh crore, with a price-to-earnings (P/E) ratio of 16.29. The stock has touched a 52-week high of ₹273.10 and a 52-week low of ₹186.50. The company also offers a dividend yield of 5.37%, with a quarterly dividend amount of ₹2.75 per share.

Conclusion

The expanded partnership between Wipro and ServiceNow marks another step toward large-scale enterprise AI adoption. By integrating AI-driven workflows into everyday business functions, the collaboration aims to help organizations improve efficiency, reduce manual processes, and build more streamlined and accountable operations. 

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