IndiGo Gesture of Care (GoC): Top 5 FAQs About the ₹10,000 Travel Voucher Answered

IndiGo Airlines has launched the Gesture of Care (GoC) program to support passengers affected by major flight delays and cancellations on 03rd, 04th, and 05th December 2025. Eligible travellers will receive a travel voucher worth ₹10,000, split into 2 vouchers of ₹5,000 each, to make future travel easier and more convenient.

What is the Gesture of Care (GoC)?

The Gesture of Care is IndiGo’s way of helping customers who faced significant disruptions or were stranded due to flight delays or cancellations. Through GoC, each impacted passenger receives a voucher to be used for future bookings, ensuring a smoother travel experience.

Is the ₹10,000 Voucher Per Customer or Per Booking?

The vouchers are issued per passenger, not per PNR. Each traveller receives 2 vouchers of ₹5,000, regardless of the number of people who booked under the same ticket. 

For example, if a family of 3 members was traveling on the affected flights, each member will get 2 ₹5,000 vouchers, totalling 6 vouchers for the family.

How Long Are the Vouchers Valid?

The travel vouchers are valid for 12 months from the date of issuance. You can book your trip within this period, even if your travel dates are later than the voucher’s expiry date.

How Can the IndiGo GoC Vouchers Be Used?

The vouchers can be used for various purposes: 

• Booking: Complete your booking before the voucher expires; travel can be scheduled later.
• Personalised:Vouchers are non-transferable and valid only for the named passenger.
• Flexible: No limits on fare class, blackout dates, or type of booking.
• Redemption:Vouchers can be used for flights and add-ons like seats, meals, or extra baggage booked on IndiGo’s official website.

How Will You Receive Travel Vouchers?

Eligible passengers will get an email with a secure link to access their vouchers.

• If your email is already registered with IndiGo, the voucher will arrive directly.
• If not, register your email and you’ll receive the voucher within 24 hours.
• Check your spam/junk folder if it doesn’t appear, or contact customer.experience@goindigo.infor assistance.

Who Qualifies for the Gesture of Care?

Passengers whose flights were severely delayed (over 3 hours) or cancelled within 4 hours of departure between 12 PM on 03rd December and 11:59 PM on 05th December 2025 are eligible.

Minors and infants are also included, with parents or guardians able to claim the vouchers on their behalf.

How to Register Your Email to Check Eligibility?

To check eligibility under IndiGo’s Gesture of Care, visit goindigo.in/compensation, enter your PNR and last name, submit personal details, upload ID, and ensure your email is registered to receive updates and vouchers after verification. 

Read more: How to Claim IndiGo Compensation Under the Gesture of Care Policy?

Conclusion

IndiGo’s Gesture of Care program demonstrates the airline’s commitment to its passengers by offering ₹10,000 per affected traveller to ease the disruption caused by delays and cancellations in December 2025. 

Whether you are a solo traveller, part of a family, or traveling with infants, the GoC initiative ensures that every impacted customer receives support, highlighting IndiGo’s focus on customer care and convenience. 

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