How to Claim IndiGo Compensation Under the Gesture of Care Policy?

IndiGo has introduced the Gesture of Care (GoC) initiative to support passengers impacted by significant flight delays and cancellations on 3rd, 4th and 5th December 2025. 

Eligible customers can submit their details through IndiGo’s official compensation portal to claim travel vouchers. 

The process requires basic booking information and document verification and is intended to address travel disruptions during the specified period.

Step-by-Step Guide to Claim IndiGo Compensation

Passengers can submit their compensation request through IndiGo’s official website by following these steps:

• Visit the IndiGo compensation page on the airline’s website - www.goindigo.in/compensation.
• Navigate to the “Gesture of Care” section.
• Select “Click here to submit your compensation details”.
• In the new window that opens, enter the booking reference “PNR” and the passenger’s “last name”.
• Provide personal details, booking information and upload a valid identification document.
• Review the information and submit the request.

Important Points to Note While Submitting the Claim

Each passenger must submit a separate form, even if multiple travellers were part of the same booking. IndiGo conducts an eligibility check and document verification before processing the request.

Once the verification process is completed successfully, passengers are informed of the outcome within 24 to 48 hours.

What Compensation Is Offered Under GoC?

Under the Gesture of Care policy, eligible passengers receive travel vouchers worth a total of ₹10,000. This amount is issued as two separate vouchers of ₹5,000 each, which can be used for future travel in accordance with IndiGo’s terms and conditions.

As per Indigo’s website “Gesture of Care (GoC)” is an initative of IndiGo’s commitment to facilitate customers on eligible flights who were scheduled to travel and were severely impacted and stranded due to prolonged delays and/or cancellations from Dec 3rd to 5th December 2025.

Indigo’s Share Price Performance

InterGlobe Aviation stock price has shown a wide trading range over the past year. It touched a 52-week high of ₹6,232.50 on August 18, 2025, reflecting strong upward momentum during that period. 

In contrast, the 52-week low of ₹3,945.00 was recorded on January 22, 2025, indicating significant volatility over the year.

Read More: December Travel Chaos: Government Orders IndiGo, Air India, SpiceJet and Akasa to Share Fare Data.

Conclusion

IndiGo’s Gesture of Care programme provides a structured process for affected passengers to seek compensation following major flight disruptions in early December 2025. By submitting accurate details through the designated portal and completing individual applications, eligible travellers can receive travel vouchers after verification, subject to the airline’s terms and conditions.

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. This does not constitute a personal recommendation/investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions. 

Investments in the securities market are subject to market risks, read all the related documents carefully before investing.