
On November 20, 2025, Kyndryl and Vodafone Idea (Vi) renewed their partnership for 3 years aimed at transforming Vi’s IT operations via automation, cyber security, and advanced data insights. This collaboration supports Vi’s digital infrastructure to deliver faster and more robust services.
Under the renewed agreement, Kyndryl will deploy an advanced IT operations model using automation and data-driven insights. This zero-touch service model is designed to streamline Vi’s application management while reducing manual interventions, thereby improving operational agility and reducing costs.
In addition, Kyndryl will develop a cyber resilience framework that includes security governance, data protection, identity management and automated threat detection. Its objective is to offer faster incident recovery and stronger compliance with future regulatory standards.
Vi will keep using Kyndryl Bridge, the AI-powered open integration platform, to enhance observability and reduce event noise. The platform has already enabled deployment of over 1,000 automations at Vi and provides over 15 million AI-generated insights monthly. This helps 1,200+ global customers manage IT infrastructure efficiently.
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Kyndryl has helped Vi consolidate 26 major IT projects, manage entity integration, and maintain seamless operations during the COVID-19 pandemic, proving their capability in handling mission-critical systems without service disruptions.
This extended collaboration will enable Vi’s IT infrastructure to become more resilient and adaptive to ongoing technological changes. It achieves this by aligning innovation with Vi’s long-term goals, ensuring timely delivery of digital services and increased return on investments.
As of November 20, 2025, at 10:58 AM, Vodafone Idea share price was trading at ₹10.49 down by 1.87% from the previous closing price.
The renewed partnership between Kyndryl and Vodafone Idea marks a strategic alignment focused on operational transformation, cyber security and intelligent automation. With proven success in managing Vi’s digital footprint, Kyndryl is set to strengthen Vi’s IT backbone for the coming years.
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Published on: Nov 20, 2025, 12:48 PM IST

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