India Post has announced a transformation in its mail and parcel services by introducing guarantee-based delivery timelines of 24 hours and 48 hours, said Union Communications Minister Jyotiraditya Scindia on Friday.
This strategic move is expected to enhance the customer experience while contributing significantly to the modernisation and fiscal performance of the postal network.
From October 17, 2025, customers can opt for fast-track delivery with fixed timelines of 24 hours for intra-city and 48 hours for inter-city consignments via India Post. Union Minister for Communications Jyotiraditya Scindia stated that this initiative is part of a broader vision to evolve India Post from a cost centre to a profit centre by 2029. The initiative aims to increase India Post’s value proposition in an industry dominated by private logistics players.
The guaranteed delivery service is a step toward improving operational performance and financial viability. With advanced logistics planning, technology upgrades and better tracking systems, India Post aims to deliver a competitive edge in the courier and logistics market. The fixed delivery options aim to cater to e-commerce partners, SMEs and retail clients seeking reliable turnaround schedules for business-critical deliveries.
To support these timelines, India Post is upgrading its logistics infrastructure, including air and ground transportation. Sorting centres, mail hubs and last-mile delivery systems are being modernised to operate with higher speed and accuracy. The network's digital backbone will ensure real-time delivery status and service monitoring.
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This national initiative underlines India Post’s commitment to 'Viksit Bharat' by integrating rural and urban delivery systems through uniform service standards. The aggressive turnaround timelines align with the Centre’s larger objective of building a robust and inclusive logistical ecosystem across India.
India Post’s 24-hr and 48-hr guaranteed delivery services mark a new era in public postal service efficiency. By combining logistics upgrades with service commitments, India Post moves closer to financial self-reliance and enhanced public trust in its modernised services.
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Published on: Oct 17, 2025, 3:31 PM IST
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