IRCTC Share Price Gains Over 3%; Deploys AI-Based Camera Surveillance in 800+ Railway Kitchens

The Indian Railway Catering and Tourism Corporation (IRCTC) has started using artificial intelligence-based camera monitoring in more than 800 kitchens that supply food to trains, as per news reports. 

The monitoring is being carried out from a newly set up War Room at IRCTC's New Delhi headquarters. Officials can view live feeds from kitchens across the country through a central dashboard. 

System Flags Hygiene Violations 

According to IRCTC, the technology is capable of detecting 9 types of hygiene-related issues.  

These include non-compliance with hairnet, glove and headgear requirements, as well as shortcomings in cleaning practices such as mopping and wiping. 

The system can also identify the presence of flies, cockroaches, and rodents within kitchen premises.  

If a violation is detected, an automated ticket is generated and sent to the contractor concerned for corrective action. 

Round-the-Clock Monitoring 

The War Room operates 24 hours a day with teams working in shifts. Reports suggest the facility is to provide a single point for monitoring kitchens and handling operational issues linked to railway catering services. 

The dashboard receives inputs from multiple sources, allowing staff to track incidents and complaints as they are reported. 

Multiple Data Sources Integrated 

Apart from kitchen surveillance, the platform brings together information from RailMadad complaints, onboard staff reports, CCTV alerts, social media posts, emergency helplines and call centre escalations. 

Data from train GPS and telemetry systems is also integrated into the dashboard.  

Complaint Tracking Features 

The dashboard includes train-wise complaint heat maps, incident severity indicators, repeat complaint alerts and service-level agreement countdown timers. It also provides performance rankings of railway zones and divisions. 

The system is to help officials track complaints and assign responsibility for their resolution through a single platform. 

Read More: Indigo, SpiceJet Share Price in Focus as Cabinet Approves ₹10,000 Crore Price Stabilisation Fund! 

IRCTC Share Price Performance  

As of June 4, 2026, 12:16 pm, Indian Railway Catering and Tourism Corporation (IRCTC) share price was trading at ₹530.30, up 3.82% from the previous closing price. 

Conclusion 

IRCTC's new surveillance system combines kitchen monitoring and complaint tracking through a central dashboard. The platform brings together data from multiple sources to support day-to-day operational monitoring. 

For daily market updates and regular stock market news in Hindi, stay tuned to Angel One's share market news in Hindi. 

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. This does not constitute a personal recommendation/investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions.   
 
Investments in the securities market are subject to market risks, read all the related documents carefully before investing.