
Capillary Technologies, a leader in AI-powered loyalty solutions, has announced a significant partnership with a major US retailer. This 5-year agreement, valued at over $20 million, aims to modernise the retailer's loyalty and customer engagement systems.
Capillary Technologies has been selected by one of the largest retailers in the United States, a Fortune 50 company, to enhance its customer engagement and loyalty capabilities.
The partnership will leverage Capillary's AI-driven platform to deliver personalised customer experiences, optimise promotional offers, and enable real-time customer intelligence.
The collaboration will focus on delivering relevant and contextual customer experiences, improving promotional effectiveness through AI-driven decisioning, and enabling dynamic interactions across channels.
Through Capillary's AI-powered platform, the retailer will be able to deliver personalised and relevant customer experiences, enhance member engagement, and improve promotional effectiveness using the aiRA engine.
Read More: Capillary Technologies Approves Acquisition of Session For $20 Million!
Aneesh Reddy, Founder and CEO of Capillary Technologies, expressed enthusiasm about the partnership, highlighting the potential to redefine customer connections in the retail space. Capillary aims to provide scalable loyalty solutions that drive measurable business outcomes and foster long-term customer relationships.
Founded in 2012, Capillary Technologies India Limited offers AI-based cloud-native Software-as-a-Service (SaaS) products. The company's diversified product suite includes advanced loyalty management, connected engagement, predictive analytics, and rewards management platforms.
Serving 115 customers, including 20 Fortune 500 companies across 47 countries, Capillary focuses on building consumer value through innovative solutions.
As of March 04, 2026, at 10:50 AM, Capillary Technologies India share price on NSE was trading at ₹513.00 up by 1.65% from the previous closing price.
Capillary Technologies' $20 million deal with a leading US retailer marks a significant step in enhancing customer engagement and loyalty through AI-driven solutions. This partnership underscores Capillary's role in providing innovative and scalable loyalty solutions.
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Published on: Mar 4, 2026, 1:57 PM IST

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