EV Giant VinFast Partners with myTVS to Enhance After-Sales Service in India

VinFast, an electric vehicle manufacturer from Vietnam, is preparing to enter the Indian market, as per news reports. As part of this plan, the company has signed a service agreement with myTVS, a Chennai-based automotive aftermarket service provider. The partnership is intended to support VinFast’s vehicle rollout and after-sales network across the country.

120 Service Workshops Planned

VinFast Auto India will set up 120 extended service workshops through the myTVS network. These will function alongside VinFast’s own dealerships and service centres. The idea is to ensure wider access to repair and maintenance support once vehicles are launched.

VinFast is also setting up a ₹16,700 crore ($2 billion) manufacturing facility in Thoothukudi, Tamil Nadu. The plant is expected to begin production in the next 2 months. The first phase will involve an investment of ₹4,200 crore ($500 million).

Vehicle Launch Timeline

2 electric SUV models, VF 6 and VF 7, are expected to be introduced before the festival season later this year. These models will be showcased across 11 Indian states and cities as part of a nationwide promotional campaign.

The company also plans to use its Indian manufacturing base for exports to regions such as West Asia and Africa. The India unit is expected to play a role in VinFast’s larger global plans beyond domestic sales.

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Customer Support Partnerships

VinFast had earlier partnered with Global Assure to expand customer service offerings such as roadside assistance. The new agreement with myTVS further adds to this network by providing access to the service infrastructure already in place.

The company’s India entry is being supported by a mix of partnerships, plant investments, and product rollouts. Its strategy closely mirrors what it followed in Vietnam, where it built a complete EV ecosystem.

Conclusion

VinFast is preparing for its India launch with a service tie-up, local manufacturing, and a phased rollout of vehicles and infrastructure, aiming to support both domestic operations and export plans. 

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