SAMPANN–DigiLocker Integration Eases Digital Access for Telecom Pensioners

The Office of the Principal Controller of Communication Accounts (Pr CCA) Delhi has announced the integration of the SAMPANN pension platform with DigiLocker, enhancing digital access for pensioners under the Department of Telecommunications. This development aligns with the Government of India’s Digital India mission to improve transparency and digital service delivery.

The integration enables pensioners to retrieve key pension documents electronically without relying on physical paperwork. The initiative aims to simplify processes and support pensioners across Delhi‑NCR and beyond.

Integration Of SAMPANN With DigiLocker

The SAMPANN–DigiLocker integration enables pensioners to fetch essential documents directly through their DigiLocker accounts. The documents available include Pension Payment Orders (e‑PPOs), Gratuity Sanction Orders, Communication Sanctions, and Form‑16.

These documents can be accessed securely at any time using a smartphone or desktop, ensuring convenience and ease for pensioners. The facility also ensures paperless access for services such as banking, medical reimbursements, and verification requirements.

Digital Convenience and User Empowerment

According to Shri Ashish Joshi, Pr. Controller of Communication Accounts, Delhi, the initiative removes the need for pensioners to carry physical copies of their documents. He highlighted that it saves valuable time and resources while supporting the government’s vision for digital self‑reliance.

The integration empowers retirees to manage their pension documents independently through a trusted digital platform. It further enhances transparency and ensures secure retrieval of official records.

How Pensioners Can Access the Service?

Pensioners can activate the service by logging into https://digilocker.gov.in using their Aadhaar credentials. Once logged in, they can link their PPO number to access documents issued through SAMPANN.

The documents are available for instant download through the DigiLocker account. Support is available through dedicated helplines and the SAMPANN portal for users who require assistance.

About The SAMPANN Platform

SAMPANN (System for Accounting and Management of Pension) is a flagship digital initiative of the Department of Telecommunications. It was inaugurated by the Hon’ble Prime Minister on 29 December 2018 to shift from system‑centric to pensioner‑centric governance.

The platform digitises the entire pension lifecycle, from case initiation and processing to e‑PPO issuance, disbursement, accounting, and grievance redressal. Pensioners benefit from direct credit of pension into bank accounts, online status checks, life certificate submission, e‑PPO generation, and updating contact details without visiting any office.

Read More: Danish Pension Fund AkademikerPension to Divest US Treasury Holdings.

Conclusion

The integration of SAMPANN with DigiLocker marks a significant milestone in enhancing digital convenience for telecom pensioners. It supports secure, paperless access to pension documents and aligns with the broader vision of digital governance.

Pensioners benefit from faster, easier, and more transparent access to essential records. The initiative strengthens digital self‑reliance and modernises pension administration across the sector.

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