Zoho Mail has been chosen to manage the National Informatics Centre’s (NIC) email system following rigorous vetting, including around 20 audits of its code, data centers, and security protocols.
Founder Sridhar Vembu confirmed that more than 1.5 million government users are already onboard, highlighting the extensive process behind its selection, as per the Moneycontrol report.
As per the news report, amid discussions over the government’s adoption of Zoho Mail, Sridhar Vembu emphasised that the platform was selected after a thorough evaluation by NIC.
He stated that the selection involved exhaustive audits covering all aspects of Zoho Mail’s operations, including security practices, code integrity, and data center compliance.
The Ministry of Electronics and Information Technology (MeitY) clarified that it does not favour any single company in such tenders, underscoring that Zoho’s selection was purely based on merit and compliance with security requirements.
In 2023, MeitY issued a tender for migrating the NIC’s email system, which serves nearly 33 lakh government employees, to a secure cloud-based service. Zoho Mail emerged as the winning solution, offering enhanced security features and robust infrastructure.
Read More: Semiconductor Startup NetraSemi Raises ₹107 Crore From Zoho and Unicorn India Ventures.
Zoho Mail’s selection for the NIC email system demonstrates the increasing trust in Indian tech firms to manage critical government IT infrastructure.
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Published on: Oct 14, 2025, 10:12 AM IST
Neha Dubey
Neha Dubey is a Content Analyst with 3 years of experience in financial journalism, having written for a leading newswire agency and multiple newspapers. At Angel One, she creates daily content on finance and the economy. Neha holds a degree in Economics and a Master’s in Journalism.
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