HCL Technologies Partners With Just Energy For AI-Led Transformation

HCL Technologies, a leading global technology company, announced that it has been selected by Just Energy. Just Energy, a leading energy supply firm based in the US.

Just Energy Partners With HCLTech For AI-Led Transformation

HCL Technologies has been selected by Just Energy, a major US-based energy supplier, to modernise its business operations and elevate customer experience using AI.

Through this partnership, HCLTech will deploy its GenAI platform, AI Force, along with an integrated digital process outsourcing (DPO) solution suite, to transform key business functions at Just Energy, including:

• IT infrastructure
• Finance
• Data analytics
• Customer care
• Sales and renewals

Key Technologies To Be Deployed

In addition to AI Force, HCLTech will implement the following digital solutions:

• digitalCOLLEAGUE: A role-specific, single-interface platform aimed at boosting workforce collaboration
• Toscona: A suite designed to streamline business process management and enhance operational efficiency

These tools are tailored to support Just Energy’s efforts in refining internal processes and improving service delivery.

Executive Commentary On The Partnership

Scott Fordham, Chief Operating Officer of Just Energy, said "We are confident that HCLTech's proven expertise and commitment to service excellence will help us achieve our key business objectives relating to operational efficiency and service improvements.”

Ajay Bahl, Chief Growth Officer, Americas at HCLTech, added "We are excited to join Just Energy on their journey to boost operational efficiency and enhance the customer experience. By combining our expertise in GenAI and digital process outsourcing, HCLTech will contribute significantly to Just Energy's innovation strategy and customer satisfaction." 

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About HCLTech

HCL Technologies is a global technology leader with a workforce of over 223,000 across 60 countries. The company delivers solutions in digital transformation, cloud, AI, and engineering services, serving sectors such as:

• Financial services
• Manufacturing
• Healthcare and life sciences
• Telecom and media
• Retail and public services

As of the 12 months ending March 2025, HCLTech recorded consolidated revenues of $13.8 billion.

HCL Share Price Performance

As of 3:15 PM on June 19, 2025, HCL share price was marginally down by 0.09%, trading at ₹1,714.

Conclusion 

This announcement marks a continuation of HCLTech’s strategic expansion into AI-driven enterprise transformation and highlights its role in reshaping operational ecosystems across diverse industries.

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