Firstsource Launches Agentic AI Studio to Transform Workflows

Firstsource Solutions Limited has launched Agentic AI Studio, an advanced AI-powered solution designed to transform workplace efficiency. 

Part of the Firstsource relAI suite, this innovation redefines how human work is structured by breaking it down into specialised tasks executed by AI-driven agents, each assigned a distinct role and function. These intelligent AI models collaborate seamlessly to enhance operational precision and drive innovation.

Agentic AI Studio Details

The Agentic AI Studio aligns with Firstsource’s UnBPO™ directive, which focuses on integrating AI into business operations to democratise access and reimagine workflows. This involves redefining who performs tasks (employees, gig workers, or AI agents), how tasks are allocated, and what skills are required for the future of work.

The platform features a repository of prebuilt AI task models and is industry-agnostic, ensuring flexibility across different sectors. It includes four core modules—Xplore, Evaluate, Weave, and Monitor—which provide structured AI implementation, ensuring responsible and efficient AI deployment.

By leveraging Agentic AI Studio, enterprises can future-proof their operations, drive superior business outcomes, and optimise workforce efficiency while embracing the evolving landscape of artificial intelligence.

Management Commentary

The MD & CEO of Firstsource, Ritesh Idnani, said, “The Agentic AI Studio marks a defining moment in our mission to deliver transformative technology solutions that drive real business impact. Aligned with our vision to redefine the industry through UnBPOᵀᴹand reimagine the future of work with an AI-first approach, this initiative empowers customers with deep-tech innovation that accelerates transformation.”

He further added, “By revolutionising both our business and our clients’ operations, Agentic AIenables us to deliver meaningful innovation, enhance operational efficiency, and unlock scalable growth opportunities. More than just bridging the gap between innovation and real-world application, Agentic AI Studio ensures responsible, ethical AI deployment, helping businesses navigate today’s regulatory and operational complexities with confidence.”

On March 7, 2025, Firstsource Solutions share price opened at ₹359.00, touching the day’s low at ₹351.10, as of 9:48 AM on the NSE.

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