Ola Electric Share Price in Focus; Deploys 250-Member Taskforce to Clear Service Backlogs

Ola Electric has sent a 250-member team across several cities to work through a large backlog of service requests, as per PTI.  

The group consists of technicians and operations staff who have been directed to support centres facing delays in repairs and shortages of spare parts. The aim is to bring pending cases down to a manageable level. 

Backlogs Eased in Bengaluru 

According to news reports, Bengaluru has been the first city where the backlog has been mostly cleared under the company’s Hyperservice plan.  

The same framework is now being moved to other cities where queues for routine repairs, battery-related issues, and follow-up checks have continued to grow. 

Volume Growth Led to System Strain 

The pressure on service operations increased after a sharp rise in scooter deliveries in 2023. The higher numbers created longer waiting times and uneven access to commonly required parts.  

As service demand rose, centres reported delays in closing out even basic repair tasks, prompting the company to reassess its processes. 

Daily Coordination to Track Delays 

The task force has been coordinating with service centres through real-time tracking tools to handle older cases and move parts where needed. This approach covers a range of pending work, including battery replacements and routine mechanical jobs.  

Ola recently introduced a PAN-India in-app appointment option along with a genuine parts store on its app and website. Customers can now buy frequently required parts directly, which may help reduce waiting times caused by shortages at individual centres. 

Read More: NBCC India Share Price in Focus on Securing Work Orders Worth ₹665.38 Crore! 

Ola Electric Share Price Performance  

As of December 04, 2025, 10:17 am, Ola Electric share price was trading at ₹37.45, a 0.59% decrease from the previous closing price. 

Conclusion 

The steps show an attempt to stabilise service operations and prevent backlogs from building further as Ola’s scooter base continues to expand. 

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