EPFO to Roll Out Aadhaar Based E-PRAAPTI Portal to Access Dormant PF Accounts

The Employees' Provident Fund Organisation (EPFO) plans to introduce a digital portal, E-PRAAPTI, to help members locate and activate inoperative provident fund accounts, as per news reports.  

The announcement was made on 29 April by labour and employment minister Mansukh Mandaviya. The platform is intended for accounts that are not linked to a Universal Account Number (UAN), including older accounts maintained outside the current system. 

Processing Trends and System Changes 

As per news reports, there is a significant rise in digital processing within EPFO. In FY26, 8.31 crore claims were processed, compared with 6.01 crore in FY25.  

Of these, 71.11% were handled through automated systems, up from 59.19% a year earlier. Most advance claims were settled within 3 days. 

The organisation also enabled 6.68 crore members to file claims without submitting cheque images, while 1.59 crore linked bank accounts without employer approval.  

Around 70.55 lakh transfer claims were processed without manual intervention, and 24.84 lakh were initiated directly by members. 

Volume of Inoperative Accounts 

As of 31 March 2024, 2.15 million EPF accounts were classified as inoperative, holding ₹8,505 crore. The amount has increased from ₹1,638.4 crore in 2018-19.  

During 2023-24, ₹2,632 crore was settled from these accounts. The data indicates a continued build-up of unclaimed balances over time. 

Inoperative accounts generally arise when contributions stop after a job change and balances are neither withdrawn nor transferred. Such accounts remain inactive for extended periods. 

Portal Access and Features 

The E-PRAAPTI portal will use Aadhaar-based authentication to allow members to access older accounts. In its initial phase, the system will operate through member IDs, allowing users with earlier employment records to retrieve account details. 

Subscribers will be able to update personal information, link their UAN and activate accounts through a digital process. The platform is expected to reduce documentation and limit manual handling. 

Read More: 8th Pay Commission Extends Memorandum Submission Deadline to May 31, 2026! 

Conclusion 

The proposed portal is to provide a structured method for identifying and activating inactive EPF accounts and improving access to long-pending balances. 

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. This does not constitute a personal recommendation/investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions.   
 
Investments in the securities market are subject to market risks, read all the related documents carefully before investing.