
Firstsource Solutions has finalised the complete acquisition of Pastdue Credit Solutions Limited (PDC), marking an important expansion of its UK portfolio.
With the transaction valued at £22 million, the company reinforces its reach in credit management and debt recovery services amid rising sectoral demand.
Firstsource Solutions UK Limited (FSL UK), a wholly owned subsidiary, now holds 100% ownership of PDC. The July 2025 announcement outlined a structure involving upfront payment and performance-linked earnouts, all totalling £22 million.
The addition of PDC brings Firstsource a seasoned British collections agency with nearly 2 decades of operations behind it.
PDC recorded a turnover of £16.9 million and an operating profit of £3.4 million for the 12 months ending October 2024. This compares to £12.0 million in revenue for FY2022–23 and £12.4 million for FY2021–22, underlining consistent business delivery and revenue stability.
The acquisition aligns with Firstsource’s strategy to broaden its footprint across the UK’s financial services ecosystem. PDC’s well-established service lines including white-label collections, early arrears management, and full-cycle recovery fit seamlessly with Firstsource’s digital and operations-led strengths.
The combined capabilities equip the company to cater to banks, telecom operators, utilities, and more with robust lifecycle management solutions.
Founded in 2005, PDC is a UK-based collections and customer management agency known for white-label credit operations, early-stage arrears management and end-to-end debt recovery. It is recognised for reliable operations, customer-centric engagement and strong sector partnerships.
Firstsource Solutions is a global BPM provider offering customer experience, digital transformation and financial services support across the US, UK, India and the Philippines. Its capabilities span collections, mortgages, customer management and digital process solutions.
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As of December 12, 2025, at 10:37 AM, Firstsource Solutions Limited share price is trading at ₹344.05 per share, reflecting a surge of 1.01% from the previous closing price.
The completion of the PDC acquisition marks a pivotal step in Firstsource’s UK expansion. By integrating PDC’s established operational strengths with its own digital capabilities, Firstsource is positioned to deliver a broader and more specialised suite of credit and collections services to its clients.
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Published on: Dec 12, 2025, 11:40 AM IST

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