IPO-bound digital health platform, Practo has reported its first full-year operating EBITDA profit in FY25, marking a major financial milestone as the company moves closer to a public listing. As per Entrackr, the Bengaluru-based firm has also launched a pilot program in the U.S., with 50–60 paying customers already onboarded, signaling the start of its North American expansion.
For FY25, Practo reported an operating EBITDA of ₹15 crore, a significant recovery from the ₹17 crore loss it posted in FY24. The company’s revenue from operations stood at ₹234 crore during the same period, while its gross merchandise value (GMV) remained stable at ₹3,500 crore. Practo also achieved positive cash flows, underlining its growing financial discipline and prudent capital management.
The performance in FY25 builds on the cost control and gradual recovery achieved in FY24. Practo has demonstrated its ability to scale sustainably, serving over 50 million patients across more than 640 cities in India. Its healthcare ecosystem is supported by a network of over 5 lakh doctors, reinforcing its leadership in the digital health space.
Practo’s strong performance has been driven largely by its core “Care Navigation” business. Over the past three years, this model has delivered a compound annual growth rate (CAGR) of 30% in gross margins. In FY25, its overall contribution margin improved to 46%, up from 40% the previous year, indicating a sharpened focus on high-margin services and streamlined operations.
This operational efficiency helped Practo turn around from a ₹162 crore loss in FY22 to a ₹15 crore profit in FY25, reflecting a 109% improvement over three years.
In May 2025, Practo expanded its global footprint with the launch of its consumer-facing platform in the UAE. Within weeks of launch, the platform reached 50,000 monthly active users and achieved an annual GMV run rate of ₹100 crore.
The company is targeting 10% annual user penetration in Dubai, driven by strong demand for integrated healthcare discovery tools that offer insurance-backed access and cross-border connectivity between Indian and UAE healthcare systems.
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As part of its global growth strategy, Practo aims to double its international revenue in the coming years while maintaining profitability and expanding its impact. With a strong foundation in India and growing traction in international markets, the company is positioning itself as a leading player in delivering accessible, AI-driven, and outcomes-focused digital healthcare on a global scale.
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Published on: Aug 5, 2025, 12:41 PM IST
Sachin Gupta
Sachin Gupta is a Content Writer with 6+ years of experience in the stock market, including global markets like the US, Canada, and Australia. At Angel One, Sachin specialises in creating financial content that simplifies complex market trends. Sachin holds a Master's in Commerce, specialising in Economics.
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