
Punjab National Bank (PNB) has notified account holders with inoperative accounts of the importance of completing their Know Your Customer (KYC) process by April 15, 2026, to avert account closure starting April 16, 2026.
As per guidelines, an inoperative account at PNB is defined as a savings or current account with no customer-induced transactions for more than 2 years. Such accounts are at risk of closure if not reactivated by completing the necessary KYC process.
Account holders can complete their KYC through various channels, including visiting their home branch, using non-home branches, or through V-CIP, subject to the bank’s provisions. Effective completion of this process will ensure the reactivation of inoperative accounts.
To reactivate an inoperative account, customers need to engage in certain transactions or activities. This can include a financial or non-financial transaction initiated by the account holder, or a KYC update conducted through physical or digital channels.
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Visiting the home branch involves presenting a request letter alongside fresh KYC documents. The bank will verify these documents and convert the account from inoperative to operative, restoring account functionality post-validation.
Account holders may also reactivate their accounts by visiting any non-home branch and submitting a request letter with their Aadhaar details. If the re-KYC is completed using a biometric channel, the bank will convert the account to an operative status.
PNB’s directive serves as a crucial reminder for account holders with inoperative accounts to finalise their KYC process by April 15, 2026. Timely action will ensure account continuity and access to banking services without interruption.
Disclaimer: This blog has been written exclusively for educational purposes. The securities or companies mentioned are only examples and not recommendations. This does not constitute a personal recommendation or investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions.
Investments in the securities market are subject to market risks, read all the related documents carefully before investing.
Published on: Mar 18, 2026, 8:20 AM IST

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