
Vodafone Idea (Vi) has finally turned a corner after nearly two years of subscriber losses, recording a rise in its active user base for the first time in 21 months.
The improvement, driven by stabilising churn rates and growing 4G adoption, signals potential early signs of recovery for India’s third-largest telecom operator amid stiff competition.
As per news reports, Vodafone Idea’s active subscriber base increased by around 20,000 in September 2025 a positive shift after months of steady decline.
The operator, which had been losing an average of 1.7 million subscribers per month during 2024, has significantly slowed the pace of losses to about 600,000 monthly in 2025, marking a 65% improvement.
The report noted that Vi gained active subscribers in 15 out of 22 telecom circles nationwide during September, indicating progress in subscriber retention. The company also added roughly 300,000 4G data users during the month.
Vodafone Idea’s subscriber performance directly influences Indus Towers, India’s largest telecom infrastructure provider, which relies heavily on Vi for tower rental revenues. The uptick in Vi’s active base reduces concerns about potential payment defaults, which have previously strained Indus Towers’ financial health.
Despite the positive momentum, Vi continues to face challenges. The telecom operator still recorded a net loss of 700,000 subscribers in September, while its active subscriber base at 172 million remains below the 180 million reported a year ago.
Vi’s overall market share slipped to 16% from over 17% in September 2024, as rivals Reliance Jio and Bharti Airtel continue to dominate, collectively holding over 79% of the market. Jio led the gains in September, adding 3.1 million active users.
As of 29 October 2025, 09:38 AM Vodafone Idea Limited traded at ₹9.46, up ₹0.02 or 0.21% from its previous close of ₹9.44. The stock opened at ₹9.51, touched a high of ₹9.56 and a low of ₹9.40.
Vodafone Idea’s first active subscriber increase in nearly two years offers a glimmer of hope for the telecom operator as it works to stabilise its business and rebuild customer confidence.
While challenges persist amid intense competition and financial constraints, the improvement in subscriber retention marks an encouraging step forward in the company’s long road to recovery.
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Published on: Oct 29, 2025, 9:45 AM IST

Neha Dubey
Neha Dubey is a Content Analyst with 3 years of experience in financial journalism, having written for a leading newswire agency and multiple newspapers. At Angel One, she creates daily content on finance and the economy. Neha holds a degree in Economics and a Master’s in Journalism.
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