Aditya Birla Health Insurance Claims Settlement Ratio Analysis for 2024-25

Written by: Team Angel OneUpdated on: 23 Apr 2026, 6:45 pm IST

Aditya Birla Health Insurance processed 24,12,454 claims in 2024-25, with 2,284,121 claims paid and 96,675 repudiated.

Aditya Birla Health Insurance Co. Ltd. has released its claims data for the period 2024-25, showcasing significant activity in claims processing and settlement.

This data provides insights into the company's operational efficiency and customer service performance.

Claims Processing Overview

During the 2024-25 period, Aditya Birla Health Insurance managed a total of 24,12,454 claims. At the beginning of the period, there were 15,197 outstanding claims.

Throughout the year, 2,284,121 claims were successfully paid, reflecting the company's commitment to timely settlements.

Additionally, 96,675 claims were repudiated, indicating instances where claims did not meet the necessary criteria for approval.

Age Analysis of Number of Claims Paid (%)

Insurer	< 3 months	3 months to 6 months	6 months to <1 year	1 year to <3 years*	3 years to <5 years**	≥ 5 years
Aditya Birla Health Insurance Co. Ltd.	100.00	0.00	0.00	0.0	0.0	0

Claim Settlement Ratio as a Performance Indicator

Claim settlement ratio reflects the percentage of claims settled by an insurer out of the total claims received in a given period.

IRDAI data focuses on claims settled within 3 months, as timely settlement is a key indicator of operational efficiency in health and general insurance.

Age Analysis of Claims Paid

Aditya Birla Health Insurance demonstrated efficiency in processing claims, with 100% of claims paid within 3 months.

This rapid settlement rate underscores the company's focus on customer satisfaction and operational effectiveness.

Outstanding Claims and Closures

By the end of the period, the number of outstanding claims stood at 46,855. The company did not report any claims closed during this timeframe, highlighting a focus on resolving claims rather than closing them without settlement.

Conclusion

Aditya Birla Health Insurance's claims data for 2024-25 highlights a robust processing system with a high rate of claims paid within 3 months. The company managed a substantial volume of claims while maintaining a focus on timely settlements and customer service.

Disclaimer: This blog has been written exclusively for educational purposes. The securities or companies mentioned are only examples and not recommendations. This does not constitute a personal recommendation or investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions.

Investments in the securities market are subject to market risks, read all the related documents carefully before investing.

Published on: Apr 23, 2026, 1:13 PM IST

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