
MakeMyTrip reported its highest-ever annual gross bookings for FY26 despite a challenging travel environment affected by multiple external disruptions during the year, as per The Economic Times report.
The online travel platform crossed the $10 billion milestone for the 1st time, reflecting continued demand across key travel categories and increasing adoption of its digital services ecosystem.
The company also delivered growth in revenue, operating profitability, and booking volumes across major business segments, while highlighting the growing contribution of artificial intelligence-led customer engagement tools.
For FY26, gross bookings reached $10.4 billion, representing growth of 10.4% on a constant currency basis. Revenue for the year touched $1 billion, rising 10.7% compared to the previous financial year.
The company generated adjusted operating profit of $189 million during FY26, while profit from operating activities increased to $156 million, reflecting growth of around 30% year-on-year.
During the March quarter, gross bookings stood at $2.5 billion, while revenue reached $250 million. Quarterly adjusted operating profit came in at $46.5 million as travel demand remained resilient despite broader market challenges.
The performance was supported by expansion across multiple travel categories, helping the company strengthen its position in India's online travel market.
MakeMyTrip reported double-digit growth in adjusted margins across all major business verticals. The strongest performance came from bus ticketing, followed by hotels and holiday packages, while air ticketing also delivered healthy growth.
The company's ancillary services and other travel-related offerings continued to scale rapidly, contributing significantly to overall business expansion.
Management highlighted the increasing role of artificial intelligence in improving customer experience and operational efficiency.
The company's AI-powered travel assistant, Myra, handled more than 54,000 daily interactions during the March quarter, with a growing share of engagement originating from tier-two and smaller cities.
The platform also helped automate customer support functions, resolving more than half of post-booking queries related to flights and hotels during the quarter. The company believes AI-driven capabilities are helping improve customer engagement while expanding its reach across emerging markets.
Read More: Nasdaq-Listed MakeMyTrip Eyes Q1 2027 India IPO; Engages with Axis, Morgan Stanley, JPMorgan as Advisors!
MakeMyTrip's record FY26 performance highlights sustained demand across India's travel ecosystem, supported by diversified travel offerings, improving profitability, and growing adoption of AI-powered customer engagement solutions.
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Published on: May 20, 2026, 8:54 AM IST

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