RBI Authorises Paytm Payments Services to Operate as Payment Aggregator for Offline and Cross-Border Transactions

One97 Communications announced on December 17, 2025, that its wholly-owned subsidiary Paytm Payments Services Limited (PPSL) has received authorisation from the RBI to operate as a Payment Aggregator for physical (offline) payments and cross-border transactions. This approval comes under the Payment and Settlement Systems Act, 2007.

With this development, PPSL now holds comprehensive authorisations across online, offline, and cross-border segments. The company stated that the new licence will enable it to provide end-to-end payment aggregation services for merchants.

Details Of RBI Approval

The RBI approval granted on December 17, 2025, allows PPSL to aggregate payments for offline transactions and facilitate cross-border flows, both inward and outward. This is in addition to the online Payment Aggregator authorisation received on November 26, 2025.

The authorisation ensures compliance with regulatory norms governing payment systems in India. PPSL had originally applied for the licence in November 2020 under the guidelines for the regulation of Payment Aggregators and Payment Gateways.

Scope Of Services Under the New Licence

With the latest authorisation, PPSL can now offer a full suite of payment aggregation services across multiple channels. Merchants will be able to accept payments through physical touchpoints, online platforms, and cross-border arrangements using PPSL’s infrastructure.

This capability strengthens PPSL’s position as a comprehensive payment solutions provider in India’s growing digital economy. The company noted that the approval supports its goal of enabling seamless transactions for businesses and consumers alike.

Regulatory Framework and Compliance

The Payment Aggregator licence is issued under the Payment and Settlement Systems Act, 2007, which governs entities handling payment processing in India. RBI’s guidelines require aggregators to meet strict standards on security, risk management, and customer protection.

PPSL’s compliance with these norms has been validated through the authorisation process. The company emphasised that it will continue to adhere to all regulatory requirements while expanding its service offerings.

Read More: RBI Withdraws Proposal to Restrict Corporate Current Accounts.

Conclusion

The RBI’s approval for PPSL to operate as a Payment Aggregator for offline and cross-border transactions marks a significant milestone for One97 Communications. Combined with the earlier authorisation for online aggregation, PPSL now offers end-to-end solutions across all major payment channels.

This development is expected to enhance merchant convenience and support India’s digital payments ecosystem. PPSL’s expanded role underscores the importance of regulatory compliance in enabling innovation within the financial services sector.

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