Axis Bank Share Price in Focus; Rolls Out Aadhaar Face Authentication for Mobile Number Updates

Axis Bank, a leading private sector bank in India, has commenced a pioneering service allowing customers to update their registered mobile numbers using Aadhaar Face Authentication.  

This initiative positions Axis Bank as the first major bank in India to adopt UIDAI’s Aadhaar Face Authentication service for this purpose, simplifying the customer journey. 

The Digital Update Process 

The newly introduced service enables customers to update their registered mobile numbers through a simple and secure 3-step process. First, users submit their new mobile number.  

Next, authentication occurs via Aadhaar Face Authentication by capturing a live photo using the front camera. Finally, customers validate the update with an OTP sent to the new mobile number. 

Ensuring Security with Biometric Technology 

Aadhaar Face Authentication validates a customer’s identity by comparing the live facial image with the photograph in the Aadhaar database, ensuring top-tier security in customer authentication.  

To augment security, Axis Bank automatically resets Mobile Banking transaction limits to default for 24 hours post-update when the customer re-registers on the Axis Mobile App. 

Read More: UPI Records 218.6 Billion Transactions Valued at ₹284.7 Lakh Crore in FY26! 

Axis Bank’s Digital-First Strategy 

This launch emphasises Axis Bank's strategy to enhance customer experiences through advanced technologies. The bank aims to offer secure, seamless, and user-friendly self-service journeys.  

By using UIDAI’s biometric service, Axis Bank strengthens a vital customer journey, allowing customers to manage important account information effortlessly. 

Commentary from Axis Bank 

As per news report, Sameer Shetty, Group Executive – Digital Business, Transformation & Strategic Programs, highlighted, "Axis Bank is committed to providing secure, intuitive, and reliable customer experiences.  

With Aadhaar Face Authentication for mobile number updates, we are significantly enhancing our Safe Banking initiative." 

Axis Bank Share Price Performance  

As of April 02, 2026, at 3:30 PM, Axis Bank share price on NSE was closed at ₹1,197.90 up by 0.40% from the previous closing price. 

Conclusion 

Axis Bank's innovative approach in using Aadhaar Face Authentication sets a benchmark in the banking industry, enhancing the security and convenience of mobile number updates. This development underlines the bank's commitment to a secure and customer-focused banking experience. 

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