
As per the news reports, PayPal has partnered with OpenAI to enable ChatGPT users to make purchases using its payment platform. The announcement pushed PayPal’s shares up around 10%. The tie-up will link PayPal’s global network of merchants with ChatGPT, allowing users to buy products and services directly through the AI application.
The integration gives ChatGPT more than 800 million weekly active users access to PayPal’s payment system. Users will be able to discover, compare, and complete purchases within the app. This marks an expansion of PayPal’s payment reach into AI-based platforms that are seeing increased user engagement.
AI tools capable of managing shopping tasks are becoming more common in e-commerce. These systems can analyse preferences, track prices, and compare options on behalf of users. The partnership connects PayPal to this trend, where AI-driven interfaces handle parts of the shopping process, including checkout and payments.
PayPal also reported quarterly results alongside the announcement. Total payment volume rose 7% on a foreign exchange-neutral basis to $458.1 billion in the third quarter. Revenue increased 6% to $8.4 billion, and adjusted earnings per share were $1.34, up from $1.20 in the same period last year. The company said spending levels have stayed steady despite inflation and slower economic growth.
According to estimates compiled by LSEG, PayPal raised its full-year adjusted earnings forecast to $5.35–$5.39 per share, compared with an earlier projection of $5.15-$5.30. The board also approved the company’s first quarterly dividend of 14 cents per share, targeting a 10% payout of adjusted profit. The company has focused on improving margins and reducing costs over the past year.
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PayPal’s collaboration with OpenAI adds a new channel for its payment services as AI tools begin to influence online shopping. The company continues to report stable transaction growth while adapting its business to changing consumer and technology trends.
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Published on: Oct 29, 2025, 1:26 PM IST

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