
Unified Payments Interface (UPI) transaction growth has reached significant levels across India. However, when transactions are adjusted for population, a clear digital divide emerges across various states, particularly between urban western and southern states and parts of eastern and north-eastern India.
As of November 2025, UPI processed more than 20 billion transactions monthly, accounting for nearly 85% of India’s digital payments. Delhi topped per-capita monthly UPI usage with 23.9 transactions per person, followed closely by Goa (23.3), Telangana (22.6) and Chandigarh (22.5). Maharashtra, with a significant urban population, recorded 17.4 transactions per person.
The higher figures in these regions correlate strongly with increased urbanisation, better internet infrastructure and greater merchant acceptance of digital payments. Telangana also recorded the highest per-capita UPI value at ₹34,800, followed by Goa at ₹33,500 and Delhi at ₹31,300, reflecting frequent use in professional and retail transactions.
In contrast, states like Bihar and Tripura showed significantly lower figures. Both averaged fewer than 4 transactions per person per month, with per-capita values of ₹5,100 and ₹5,400 respectively. Jharkhand, Assam and West Bengal also showed limited adoption.
This underlines the infrastructural and economic disparity in digital payments access. Wider smartphone usage and QR code availability for merchant transactions remain limited in these regions.
Read More: NPCI Plans to Tighten Rules on UPI Collect and Autopay to Combat Rising Fraud!
Adjusting data for population reveals that densely populated states with poor infrastructure still lag behind, despite nationwide transaction growth. Delhi residents are using UPI about 6 times more than those in Bihar or Tripura.
Arunachal Pradesh and Sikkim reported relatively higher per-capita usage due to digital dependency in areas with difficult terrain.
India’s UPI growth presents a diverse picture when viewed per-capita. While metro cities and developed states lead in usage and transaction value, many eastern and north-eastern states continue to show slower adoption. Bridging this divide will require addressing infrastructure and merchant readiness at the regional level.
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Published on: Dec 27, 2025, 10:52 AM IST

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