
India’s Unified Payments Interface (UPI) capped 2025 with its strongest-ever performance, reinforcing its position as the country’s primary digital payments rail.
At the same time, rising operational stress, fraud incidents and questions around sustainability have sparked a broader debate on whether the system can keep scaling without structural fixes.
December emerged as the biggest month on record for UPI. Transaction volumes climbed to 21.6 billion, up from 20.47 billion in November, while transaction value rose to nearly ₹28 lakh crore, surpassing the earlier peak seen in October.
This translated into an average of about 698 million transactions per day, underlining how integral UPI has become to everyday commerce.
However, the average ticket size continued to decline, slipping to roughly ₹1,293.
On a full-year basis, UPI processed over 228 billion transactions in 2025, compared with about 172 billion in 2024. Transaction value rose to nearly ₹300 lakh crore from around ₹247 lakh crore a year earlier.
Even on a high base, volumes grew close to 30% year-on-year, while value increased just over 20%, reflecting sustained adoption driven by habit formation rather than inflation in transaction size.
Despite the impressive scale, December marked the second instance in 2025 when year-on-year volume growth slipped below 30%. Market participants see this as early evidence of growth stabilising after several years of rapid expansion, rather than a loss of relevance.
As usage surged, operational reliability became a growing concern. The platform experienced multiple outages during the year, sometimes repeatedly within a single month, disrupting transactions for millions of users. Small merchants and cash-flow-dependent businesses were particularly impacted, as payment failures translated directly into lost sales.
Fraud has emerged as a more serious and persistent risk. Official data show a sharp rise in UPI-linked fraud cases, with more than 13 lakh incidents reported in 2024–25 and losses exceeding ₹1,000 crore.
Read More: NPCI Plans to Tighten Rules on UPI Collect and Autopay to Combat Rising Fraud!
UPI’s record-breaking numbers in 2025 highlight its central role in India’s digital economy, but they also expose growing fault lines beneath the surface. As transaction volumes continue to rise, the focus is shifting from expansion to resilience.
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Published on: Jan 1, 2026, 3:09 PM IST

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