NPCI Bharat BillPay Integrates Postal Life Insurance for Easy Bill Payments

NPCI Bharat BillPay Limited (NBBL) has added Postal Life Insurance (PLI) to its Bharat Connect platform under the insurance category, as per news reports. The update allows policyholders to pay renewal premiums using a range of digital and assisted payment options available on the network. 

PLI, operated by India Post under the Department of Posts, manages more than 1.25 crore active policies. It handles close to 2.5 lakh transactions each day.  

The integration also covers Rural Postal Life Insurance (RPLI), extending similar payment access to policyholders in rural areas. 

Onboarding Facilitated by SBI 

State Bank of India (SBI) acted as the Biller Operating Unit for integration. With this arrangement, premium payments can be made through multiple channels, including mobile applications, web platforms, and physical agent-assisted points. 

The setup allows recurring premium payments to be processed through interoperable systems rather than a single payment route. 

Insurance Segment on Platform Expands 

With the addition of PLI, the number of insurance billers on Bharat Connect has increased to 65. The platform overall supports more than 22,600 billers across 29 categories, covering a range of utility and financial services. 

Bharat Connect is accessible through over 700 applications and a network of more than 5 lakh offline agents. This provides both digital and assisted payment options across different regions. 

Part of Wider Payments Expansion 

National Payments Corporation of India operates NBBL as a wholly owned subsidiary. Bharat Connect serves as an interoperable bill payment system for individuals and businesses. 

The addition of PLI brings a large base of policyholders onto the network, including those outside urban centres. It also extends the use of standardised systems for recurring payments such as insurance premiums. 

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Conclusion 

The onboarding of Postal Life Insurance increases the number of insurance billers on Bharat Connect and expands payment access for policyholders across both digital and assisted channels. 

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