A PF claim is a written request made by an employee to the Employees' Provident Fund Organisation (EPFO) to withdraw the sum standing in his EPF account. Employees can track their PF claim status online easily through the EPFO portal or the UMANG app. The EPFO manages these claims and updates their progress online for transparency and convenience.
Knowing your EPF claim status online helps ensure timely processing and avoids delays due to errors or documentation issues. This article explains what is PF claim, the EPF claim process, and the step-by-step method to check your claim status online without visiting the EPFO office.
Also, check out What is PF Form 19 here.
How To Check PF Claim Status Online?
The EPFO online portal enables members to track most claim-related services and follow up on their applications online. PF claim status can be checked by:
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The EPFO Member Portal
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The UMANG App
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SMS and Missed Call Services
Each method needs your Universal Account Number (UAN) and a registered mobile number associated with your EPF account.
Check PF Claim Status On EPFO Portal
The EPFO Member e-Sewa portal is the main online portal for monitoring PF claims.
Process to check the status of the PF claim:
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Visit the official EPFO Unified Member Portal.
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Select ‘Services’ under the ‘For Employees’ tab.
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Click on ‘Know Your Claim Status’ or log in to the UAN Member Portal.
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Enter your UAN (Universal Account Number), password, and captcha to sign in.
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Go to Online Services > Track Claim Status or View Claim Status.
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The portal displays claim type, tracking ID, filing date, and payment status.
The EPFO track claim option on the portal lets you instantly check whether your claim is under process, settled, rejected, or credited. Once the settlement is complete, you will then receive an SMS notification on your registered number.
Check PF Claim Status Via UMANG App
The UMANG (Unified Mobile Application for New-Age Governance) app brings together multiple government services. Through the app, you can easily check PF on UMANG without visiting the EPFO portal.
Steps to check PF by mobile on UMANG:
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Download UMANG from the Google Play Store or Apple App Store.
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Log in with your Registered Mobile number (via MPIN or OTP).
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Go to “All Services” → “EPFO.”
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Choose "Employee Centric Services."
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Tap on “Track Claim Status.”
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Your claim details, including Claim ID, type, filing date and UMANG PF Claim status, will be displayed.
Note: If your mobile number is linked with UAN, you can see all claim details and if no claim is active, the section will be blank.
Understand What is UAN here.
How To Check PF Claim Status Offline?
Employees can check PF claim status offline by:
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Visiting the nearest EPFO office
During working hours, contact the EPFO helpdesk. Carry your UAN, PF account number, and identity proof for quick reference. The EPFO staff will assist you in tracking claim progress, identifying issues, and resolving documentation queries.
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Contact EPFO Helpdesk or Toll-Free Number
Call the EPFO 24×7 helpline at 1800 118 005. Keep your PF account number or UAN handy, as officers will ask you for these details. For technical problems, the helpdesk guides applicants to appropriate solutions.
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Through Employer / HR Department
Employees may check claim status via their employer or HR department if the claim was processed via the company. HR teams cooperate with EPFO offices and often track claims collectively for staff. Employers can log into the establishment portal or contact EPFO for batch status updates. This method is helpful for group settlements or if the employee lacks direct EPFO access.
Check PF Claim Status Via Missed Call
For quick updates, you can use the PF claim missed call service.
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Give a missed call from your registered mobile number to 9966044425.
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Ensure your Aadhaar, PAN, and bank details are updated with your UAN for accuracy.
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EPFO will send a reply SMS with latest PF balance or claim status—free of cost.
Check PF Claim Status Via SMS
To check your PF status via text, use the PF claim SMS service in the following manner:
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Send an SMS in the format “EPFOHO UAN ENG” to 7738299899 from your registered mobile number.
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“ENG” is the language code for English; use other codes like HIN for Hindi, MAR for Marathi, etc.
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You’ll receive SMS updates detailing status, processing stage, or any claim settlement details.
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Only mobile numbers linked to UAN and KYC-compliant profiles are eligible for SMS updates.
Also, read What is EPS Scheme here.
Documents Required For PF Claim
To ensure smooth processing, members must have all documents for PF claim ready and linked to their UAN. These PF withdrawal documents include:
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UAN (Universal Account Number): 12 12-digit number linking all the PF accounts.
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Aadhaar Card: For KYC and Identity Verification
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PAN Card: Particularly needed for claims before 5 years of service (to avoid TDS).
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Bank Account Details: An Active Bank Account that is linked to your UAN and correct IFSC.
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Registered Mobile Number: Required for OTP and SMS alerts.
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Employment Information: Employer name, start date, and end date of employment.
These details can be reviewed and updated on the UAN Member Portal, as can be seen under Manage > KYC. Additionally, EPFO has introduced a facility for members to delink erroneous or fraudulent linkages of their UAN to deter unscrupulous activities.
Common Reasons For PF Claim Rejection
Understanding the PF claim rejected reasons helps members take corrective action promptly. Common EPF claim issues include
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Aadhaar Mismatch
If your name, date of birth or gender are different in the UAN and Aadhaar, then it can be rejected. With the help of the UIDAI portal, you will be able to check the details and make changes to both records to find their consistency.
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Incorrect Bank Details
If your account number or IFSC is incorrect or your account is not active, the payment will not be successful. Before filing a claim, cross-verify all your documents and information.
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Incomplete KYC
Unverified Aadhaar, PAN or bank details can block auto mode claims. Complete KYC to ensure faster and automatic approval.
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Pending Employer Attestation
If the UAN is not Aadhaar verified, approval from the Employer may be required. Ask your HR department to attest to it immediately.
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Signature Mismatch
Signatures that are not in line with records in EPFO may be rejected. First, change your digital or physical signature on the UAN portal, and then try again.
If your claim is rejected, log in to the UAN portal, rectify the error, and resubmit your claim. For persistent issues, file a grievance through the EPFiGMS (EPFO Grievance Management System) portal.
PF Claim Settlement Time & Process
The typical PF claim settlement time is 10–15 working days for regular claims. Auto-mode claims that have complete KYC and have verified records are processed faster, often within 3–7 working days if all records are linked and verified, provided the claim value is up to ₹5 lakh and all member details are up to date.
Incomplete KYC or documentation may require your claim to undergo manual processing, which can take up to 15-20 working days. Additionally, if claims are submitted at EPFO offices, the processing time varies from 20 to 60 days, depending on the workload.
EPF Claim Process
Members should take the following actions to submit and monitor their PF claim:
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Login: Use your UAN to access the UMANG app or the EPFO portal.
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Verify KYC: Ensure your bank information, PAN, and Aadhaar are all linked correctly.
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Claim Submission: Select the type of claim and make your online request.
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Authentication: Verify submission by receiving an OTP on your registered UIDAI-linked mobile number.
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Track Progress: Every step from submission to settlement is displayed in real time on the portal or app.
Claim settlements have accelerated since manual requirements like employer attestation for Aadhaar-verified UANs and check-leaf uploads were eliminated. In order to allow members to monitor their PF claims and guarantee prompt settlements for qualified profiles, EPFO keeps streamlining procedures, maximising digital claims, easing documentation requirements, and centralising databases.
How To Contact EPFO For Claim Issues?
If your claim is delayed or rejected, you can reach out for support through the official EPFO contact channels. This includes:
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EPFO Grievance Management System (EPFiGMS)
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Visit EPF i Grievance Management System online portal.
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Log in using your UAN with your mobile number.
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Select Grievance Type, Enter Claim ID, reason and details.
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Post supporting documents (e.g. screenshot, rejection letter).
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Submit and track a grievance online.
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EPFiGMS can also be accessed via the UMANG mobile app under EPFO services.
EPFO usually solves the complaints within 30 days, and you'll receive updates using SMS and email.
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EPFO Helpline
You can also contact the PF claim helpdesk via the 24×7 EPFO helpline number 14470 or 1800 118 005 and talk directly with a representative. Share your UAN, Claim ID and mobile number to get real-time updates.
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Email for employees: employeefeedback@epfindia.gov.in
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Email for employers: employerfeedback@epfindia.gov.in
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Regional Office Support
Visit the EPFO website and find the contact information of your regional office according to the location of your employer. Contact the office via email or by calling and providing your UAN and claim information. Ask for an update or resolution on your particular issue. Keep a record of all the communication for future reference.
Also, read the Difference between EPF and EPS here.
Conclusion
With the digital transformation by EPFO, checking your PF claim status is faster and easier than ever. By using the EPFO portal claim status option, along with the UMANG app or SMS services, members can track claims in real time and address any discrepancies quickly.
Ensuring the accuracy of KYC, Aadhaar, PAN, and bank verification is crucial to prevent rejections. Always perform regular PF claim tracking through EPFO online tools to stay informed and contact EPFO through helpline or grievance portal in case of issues remaining. Using the EPFO mobile app ensures you stay updated on your claim without visiting the office.