
Ola Electric has announced the launch of its in-app service appointment feature across India, as part of its Hyperservice initiative.
This new feature aims to provide a seamless and transparent after-sales experience for customers, reinforcing Ola's commitment to customer-first service.
On December 1, 2025, Ola Electric rolled out its in-app service appointment feature, allowing customers to schedule vehicle services with ease. This initiative is designed to enhance customer convenience by offering a unified platform for managing service-related needs.
The feature enables users to select preferred service slots, track service status, and ensure the use of genuine, high-quality parts.
Ola Electric's Direct-to-Consumer (D2C) model plays a crucial role in ensuring transparency and reliability. By eliminating intermediaries, customers interact directly with the brand, fostering trust throughout the vehicle ownership experience.
This approach assures customers of standardised service processes and genuine parts.
Recently, Ola Electric announced plans to expand its Hyperservice initiative into an open platform. This expansion will make Ola's genuine spare parts, diagnostic tools, and service training modules accessible to independent garages, mechanics, and fleet operators across India.
This move is part of Ola's broader India Inside strategy, which focuses on building scalable, domestically integrated platforms.
Read More: Ola Electric Faces Funding Hurdles as Sales Slow and Cash Flow Weakens!
Ola Electric Mobility Limited is a leading electric vehicle manufacturer in India, known for its vertical integration of technology and manufacturing.
The company's Futurefactory in Tamil Nadu is a significant EV hub, supported by the Bengaluru-based Battery Innovation Centre. Ola's R&D efforts span India, the UK, and the US, focusing on innovative EV products and core components.
As of December 1, 2025, at 2:56 PM, Ola Electric Mobility share price on NSE was trading at ₹40.70 down by 1.24% from the previous closing price.
Ola Electric's introduction of the in-app service appointment feature under its Hyperservice initiative marks a significant step towards enhancing customer experience. By leveraging its D2C model and expanding its service platform, Ola Electric continues to strengthen its position as a leader in the electric vehicle industry.
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Published on: Dec 1, 2025, 3:25 PM IST

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