City Union Bank Partners with Centific, SASTRA University and nStore to Launch AI Centre of Excellence

City Union Bank Limited has entered into a quadripartite agreement on March 7, 2026 to establish a Centre of Excellence in Artificial Intelligence for Banking. The initiative aims to accelerate the adoption of artificial intelligence technologies in banking operations while supporting the sector’s ongoing digital transformation.

The agreement has been signed with Centific Global Solutions Inc as the technology partner through its AI Development Framework (AIDF), SASTRA University as the knowledge partner, and nStore Retech Pvt Ltd as the implementation partner. Under the arrangement, City Union Bank will participate as the business partner and contribute domain expertise and industry insights.

Objective of the AI Centre of Excellence

The Centre of Excellence will focus on developing and deploying artificial intelligence-driven solutions for key banking applications. These include fraud detection, credit risk analytics, customer behaviour modelling and automation of regulatory compliance processes.

The initiative is designed to strengthen the bank’s digital capabilities while supporting the broader transformation of the banking industry through advanced analytics and AI technologies. By leveraging collaboration between industry, technology and academia, the centre aims to create innovative solutions tailored to banking needs.

Role of Partners in the Initiative

Centific Global Solutions Inc will provide technological expertise through its AI Development Framework to support the creation of advanced AI models and solutions. SASTRA University will act as the knowledge partner, contributing academic research, training resources and educational expertise.

nStore Retech Pvt Ltd will serve as the implementation partner, responsible for supporting the operational deployment of AI applications and related technological infrastructure. City Union Bank will play a critical role by providing real-world banking use cases and guidance to ensure the solutions developed are practical and industry-ready.

Governance and Leadership Structure

As part of the agreement, City Union Bank will nominate a senior executive to serve as the Industry Co-Chair of the Governing Council for the Centre of Excellence. This role will help ensure strong industry alignment and oversight for the centre’s activities.

The collaboration will also support the development of skilled talent in the field of AI for banking through academic programs, internships and certification courses.

Also Read: Veranda Learning Signs ₹140 Crore Term Loan with City Union Bank!

City Union Bank Share Price Today

On March 9, 2026, City Union Bank share price opened at ₹254.00. At 11:24 AM, the share price of City Union Bank was trading at ₹248.20, down by 4.45% on the NSE.

Conclusion

The establishment of the AI Centre of Excellence marks an important step in City Union Bank’s digital innovation journey. By collaborating with technology and academic partners, the bank aims to foster innovation, enhance operational efficiency and build future-ready AI capabilities for the banking sector.

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