PFRDA Broadens Reach of NPS by Expanding Pool of Pension Agents

The Pension Fund Regulatory and Development Authority (PFRDA) is facilitating broader access to the National Pension System (NPS) by approving an expanded range of entities to serve as pension agents.
This initiative aims to strengthen last-mile connectivity, allowing Points of Presence (PoPs) to engage a more diverse array of intermediaries.
New Categories for Pension Agents
PFRDA’s initiative now permits a wider selection of groups and individuals to act as pension agents.
This includes Primary Agricultural Credit Societies (PACS) with e-PACS certification, recognised MSME associations, and professionals like Chartered Accountants and Company Secretaries.
Additionally, Chartered Financial Analysts (CFA), Certified Financial Planners (CFP), Business Correspondent Sakhis under rural missions, Gramin Dak Sevaks under the Department of Posts, and fintech platforms are now eligible.
These entities are expected to comply with the regulations of their respective sectors.
Regulatory Compliance and PoP Responsibility
The Points of Presence (PoPs) hold accountability for the pension agents they appoint, ensuring adherence to compliance protocols related to KYC, anti-money laundering (AML), and combating the financing of terrorism (CFT) under the Prevention of Money Laundering Act, 2002.
Despite this expanded pool, PoPs must continue to follow the existing PFRDA (PoP) Regulations, 2018, covering obligations like record-keeping, audit, and inspection.
Read More: PPF Calculator: How a Yearly ₹75,000 Investment Can Grow into ₹51.54 Lakh Tax Free in 25 Years?
Expanding Last-Mile Access
The inclusion of various professional groups and grassroots networks aims to enhance the reach of NPS, especially among underserved communities.
This strategic expansion is expected to foster greater awareness and adoption of retirement solutions in regions previously lacking in access to such financial products.
Conclusion
PFRDA’s decision to broaden the categories of pension agents seeks to improve the distribution of the National Pension System across diverse demographic areas. By allowing a broader pool of intermediaries, the authority is facilitating augmented accessibility to retirement savings plans, ensuring a more inclusive financial ecosystem.
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Published on: Mar 30, 2026, 9:01 AM IST

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