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EPFO 3.0 Explained: New Portal, AI Language Tools And UPI-Based PF Withdrawals

Written by: Aayushi ChaubeyUpdated on: 22 Jan 2026, 6:51 pm IST
EPFO 3.0 will introduce a new portal, AI language support and UPI-based PF withdrawals to make services more accessible and efficient.
EPFO 3.0
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As per news reports, the EPFO is preparing a significant digital revamp under its new initiative called EPFO 3.0. The move aims to modernise the technology systems that power India’s largest retirement fund body. 

The updated architecture is expected to support future growth and vastly improve online services for the scheme’s nearly 8 crore active members, who together maintain a corpus of around ₹28 lakh crore.

New Portal And Backend Systems 

Under EPFO 3.0, the existing portal will be replaced with a completely new user interface backed by modernised backend software. The new system will be designed with a core banking solution approach and centralised operations, helping it process larger volumes of data and transactions more efficiently. 

Reports indicate that while incremental upgrades are currently in progress, the next phase will deliver a comprehensive platform capable of meeting expansion needs over the next decade.

AI Language Tools To Improve Accessibility

A notable part of the revamp includes the introduction of AI-powered language translation tools. These tools will help subscribers access information and services in different regional languages, making the platform more user-friendly and inclusive. The move is expected to benefit millions of members who prefer vernacular languages for digital interactions.

Expansion To Cover More Workers

The technology overhaul also aligns with EPFO’s broader goal of expanding its coverage under the new Labour Codes, which include workers from both organised and unorganised sectors. As part of this expansion, EPFO is preparing to administer provident funds for unorganised workers separately from the social security fund for gig and platform workers.

UPI-Based PF Withdrawals Coming Soon

One of the most highlighted changes is the planned introduction of UPI-based PF withdrawals. According to sources, EPFO is developing a facility that will allow members to withdraw a portion of their eligible provident fund balance directly into their bank accounts using Unified Payments Interface (UPI). The system will display the amount available for transfer and complete the transaction through the subscriber’s linked UPI PIN. Early reports suggest this facility could be rolled out as soon as April 2026.

Current Reform Phase And Next Steps

News reports suggest that the ongoing second phase of reforms (EPFO 2.0) is nearing completion, with only a few modules left to be finalised. A tender for the selection of a technology agency for EPFO 3.0 has reached the final vetting stage and is expected to be issued soon.

Read more: Budget 2026: Centre Invites Public Suggestions Through MyGov Platform.

Conclusion

EPFO 3.0 promises to make the retirement fund body’s digital services more efficient, accessible and user-centric. With a new portal, AI language tools and UPI-linked withdrawal options, the reforms aim to simplify member interaction and prepare the system for future growth.

Disclaimer: This blog has been written exclusively for educational purposes. The securities mentioned are only examples and not recommendations. This does not constitute a personal recommendation/investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions. 
 

Published on: Jan 22, 2026, 1:18 PM IST

Aayushi Chaubey

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