TRAI and DoT to Roll Out Default Caller Name Display to Combat Fraud Calls

 The Telecom Regulatory Authority of India (TRAI) and the Department of Telecommunications (DoT) have agreed to introduce default caller name display across Indian telecom networks. The initiative will allow mobile users to view the original registered name of the caller, aligning India with global efforts to curb spam, scams, and cyber fraud.

Default Activation and Policy Framework

The upcoming Calling Name Presentation (CNAP) feature will be enabled by default for all subscribers using 4G and newer technologies, ensuring seamless caller identification. The feature will display the name linked to the subscriber’s verified connection details, helping users distinguish between legitimate and fraudulent calls. 

Although TRAI initially recommended an opt-in model, the DoT proposed that CNAP should be active by default, with subscribers free to disable it later if they choose. TRAI accepted this change, stating it would simplify rollout and strengthen fraud prevention efforts. 

The DoT is now finalising the policy framework for nationwide implementation in coordination with the Ministry of Electronics and IT (MeitY) to ensure compatibility across devices.

Fraud Prevention, Privacy, and Device Compliance

The CNAP rollout is expected to become a powerful deterrent against financial scams, digital arrests, and identity fraud, which have surged in recent years. To protect privacy, the DoT has agreed that users with Calling Line Identification Restriction (CLIR), including government dignitaries, intelligence officers, and verified private users, will remain exempt. 

However, bulk connections, telemarketers, and call centres are barred from using CLIR privileges. Once the recommendations are officially approved, the government will instruct manufacturers to ensure CNAP support in all new mobile devices sold in India, with a compliance window of six months from the date of notification.

Implementation Scope and Network Limitations

The feature will initially cover subscribers on 4G and 5G networks, as older 2G and 3G systems lack sufficient bandwidth to handle the service. Both TRAI and DoT emphasised that CNAP will strengthen consumer trust and empower law enforcement by making caller identification more transparent. Once live, India will join a growing list of countries adopting similar frameworks to combat telecom-based cybercrimes.

Read More: Reliance Jio Adds Over 32 Lakh Mobile Subscribers in September 2025: TRAI!

Conclusion

The decision by TRAI and DoT to introduce default caller name display marks a major leap forward in India’s digital safety framework. By combining transparency, privacy safeguards, and modern network integration, the CNAP rollout is set to redefine trust and accountability in the country’s telecom ecosystem.

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