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One 97 Communications (Paytm) has reached a major operational milestone as its UPI transaction volumes have fully recovered to pre-pandemic levels. This indicates that the company has improved its operational capacity and service reliability to handle transactions. Moreover, it indicates renewed confidence of the masses in choosing Paytm for making daily digital payments.
One of the company’s most consistent growth engines is the Paytm Soundbox. In Q1FY26, Paytm added 600,000 new Soundboxes, pushing the total installed base to 13 million.
These small speakers may look simple, but they are highly sticky. Once a merchant gets used to instant voice confirmation of payments, switching to another provider becomes unlikely. It helps deepen merchant relationships, drives subscription revenue, and supports cross-selling of credit products to small businesses.
The company has also expanded the Soundbox range by introducing Solar Soundboxes and versions with digital screens. While these upgrades may seem minor, they offer real value to small shops, especially in tier-2 and tier-3 towns where power issues and payment clarity matter.
Paytm share price has shown mixed movement in the short term, but a strong improvement over longer periods. The stock is almost flat over one day and one week, but over six months it has risen by more than 51%. It is also up nearly 52% over one year, reflecting growing investor confidence as operational metrics stabilise. Over five years, however, the stock remains down around 18%, showing that the long-term performance has been challenging.
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Paytm’s recovery in UPI transactions and rapid Soundbox expansion reflect meaningful improvement in its core operations. While some financial gains may not fully repeat in future quarters, the overall direction shows steady progress. With improving performance and stronger merchant stickiness, Paytm share price is likely to remain in focus as investors track how these gains translate into sustainable growth.
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Published on: Nov 20, 2025, 11:06 AM IST

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