Mobikwik Share Price in Focus: Confirms Technical Glitch Leading to Unauthorised Transactions

On September 19, 2025. Mobikwik share price fell over 1%, reaching a day low of ₹296.95 at 09:25 AM after opening at ₹301.45 on BSE. The fall in Mobikwik share price follows the company’s confirmation of a localised technical glitch that occurred between September 11 and 12, 2025, through an exchange filing.

The company stated that the internal processing error caused a limited number of failed transactions to be mistakenly recorded as successful, triggering unauthorised payouts to certain merchants, mainly in the Nuh district of Haryana.

Following the anomaly, a small group of merchants and users in the affected area exploited the issue to gain an unfair financial advantage. The discrepancy was detected in the early hours of September 12, and MobiKwik's technical team acted swiftly to contain the situation. The issue was fully resolved within 45 minutes of detection.

This was not a cybersecurity incident, but a limited, isolated internal system error. No external system, bank, or financial institution was compromised or impacted as a result.

Financial Impact and Legal Action

The financial impact of this incident has been identified, quantified, and contained. MobiKwik promptly filed a First Information Report (FIR) with the local authorities. Arrests have been made, and law enforcement agencies are actively pursuing recovery. Over 2,000 merchant bank accounts have been frozen, and a significant portion of the funds has already been recovered.

No Impact on Users, UPI, or Wallet Services

The company stated that “We would like to reassure our users and partners that this incident did not affect:

• UPI transactions
• Wallet payments
• User account balances

Also Read: RBI Halt Rent Payment via Credit Card on Fintech Apps: Check Alternatives, and Other Aspects You Should Know

Importantly, no legitimate user or merchant suffered any financial loss, and no customer data, personal information, or credentials were compromised. The MobiKwik app remains 100% safe and secure for all users. We thank our community for their continued trust and support as we uphold our mission of enabling secure, seamless digital payments for everyone.”

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