Gig and Platform Workers Recognised Under Labour Law: e-Shram Aadhaar-Linked ID & Social Security Benefits

The Government of India has implemented a labour reform by formally recognising gig and platform workers through the Code on Social Security, 2020. This regulation brings them under a formal structure, providing legal identity and welfare benefits. 

Gig and Platform Workers Receive Legal Recognition and Protection 

For the first time, gig and platform workers in India are formally recognised under labour law via the Social Security Code, 2020.  

Previously excluded from the Payment of Wages Act, EPF Act, ESI Act, and Minimum Wages Act, these workers are now acknowledged under clearly defined terms such as "gig worker", "platform worker", and "aggregator". This inclusion enables access to structured welfare schemes and legal support. 

Social Security Fund Contribution by Aggregators 

Aggregators are now mandated to contribute 1% to 2% of their annual turnover towards a government-run Social Security Fund, capped at 5% of the total payments made to gig and platform workers.  

This fund will be used to finance life insurance, disability cover, health and maternity benefits, pension schemes, accident cover, and crèche facilities. 

Portable Benefits and Aadhaar-Linked e-Shram ID 

Each worker will be issued a unique Aadhaar-linked ID through the e-Shram portal, ensuring that benefits are portable across platforms.  

This system guarantees continuity in coverage even when workers switch between platforms or take up multiple engagements, solving the problem of fragmented welfare access. 

Read More: Rajasthan High Court Makes Registration Mandatory for Ola, Uber, Swiggy, Zomato Gig Workers! 

National Database and Grievance Mechanism Introduced 

Workers can self-register on the e-Shram portal to be part of a national database. This database aids in welfare delivery, policymaking, and skill training.  

Additionally, governments will set up facilitation centres, toll-free helplines, or call centres to support grievance redressal for formalised worker concerns. 

Conclusion 

This reform grants gig and platform workers legal identity, structured welfare benefits, and grievance support. It transitions them from the unorganised sector into a more formal and safeguarded employment ecosystem. 

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