The Income Tax Department has entrusted LTIMindtree Ltd with the responsibility of building the next-generation PAN 2.0 system. This strategic move aims to bring all PAN and TAN-related services under one digital umbrella, enhancing efficiency, grievance redressal and user experience.
According to media reports, LTIMindtree has been selected as the Managed Service Provider to oversee the complete life cycle of the PAN 2.0 project. The scope includes design, development, implementation, operations and maintenance. This engagement reflects LTIMindtree's technological expertise and its ability to manage complex, large-scale digital transformation programmes.
Currently, PAN-related services are distributed across three distinct platforms—the e-Filing Portal, UTIITSL Portal and Protean e-Gov Portal. The PAN 2.0 project will consolidate these into one unified platform, offering a single access point for services such as PAN allotment, corrections, Aadhaar-PAN linking, re-issuance requests and online PAN validation.
The Cabinet Committee on Economic Affairs approved the ₹1,435 crore PAN 2.0 initiative on 25 November 2024. The platform is expected to go live within 18 months. Despite the changes, existing PAN cardholders will not be required to reapply for a new card under the upgraded system.
A key objective of PAN 2.0 is to simplify and speed up processes to improve service quality for the public. The system will also aim to strengthen grievance redressal mechanisms, ensuring quicker resolutions and reducing user inconvenience. By centralising the database, the platform will cater to over 81.24 crore PAN holders and more than 73 lakh TAN holders.
PAN 2.0 will leverage advanced technologies to enable completely paperless workflows. Allotment, updates and corrections to PAN will be facilitated digitally, with e-PANs delivered directly to registered email addresses. This move aligns with the broader government push for digital governance.
The department has clarified that current PAN holders need not worry about reapplying. Their data will seamlessly transition into the upgraded system. This ensures continuity while introducing a more integrated and efficient infrastructure for PAN and TAN services.
On the announcement date of August 4, 2025, LTIMindtree share price closed higher by 1.43%.
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If the reports by the media turned out to be true, it would be a breakthrough moment for LTIMindtree. PAN 2.0 is expected to simplify taxpayer interactions with a paperless ecosystem. Users will receive e‑PAN by email, updates and corrections will be cost-free, and grievance resolution will be enhanced through an integrated infrastructure.
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Published on: Aug 4, 2025, 4:35 PM IST
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