Coforge: Joint Second in Customer Satisfaction Among IT Providers

On Monday, the stock of Coforge opened at Rs 4502.05 and touched a high and low of Rs 4504.60 and Rs 4405, respectively.  

Coforge has been ranked a joint second among IT service providers in customer satisfaction in ‘Whitelane Research’s 2023 UK IT Sourcing Study. Coforge’s customers in the UK have given an overall satisfaction rating of 79%, an increase of 4% from the 2022 study and well above the industry average of 72%. 

The company’s growth in the Banking and Financial Services and ‘Other’ verticals were reflected in the customer satisfaction study. Coforge ranked joint third among IT service providers in the financial services category. The satisfaction score of the firm is 8% higher than the industry average of 76%. Coforge ranked sixth among IT service providers in the ‘Other’ industries category including Energy & Utilities, Transport & Logistics, Retail, and Telecom with a satisfaction score of 2% higher than the industry average of 71%. 

The 2023 UK IT Sourcing Study, conducted by Whitelane Research in collaboration with PA Consulting, investigated more than 750 unique IT sourcing relationships and 1400 cloud sourcing relationships held by over 300 participants of the top IT spending organizations in the United Kingdom. The research analyzed 27 global and local IT service providers operating in the UK- their performance, customer satisfaction levels, and delivery quality. 

Coforge (Formerly known as NIIT Technologies) is a leading global IT solutions organization, enabling its clients to transform at intersection of unparalleled domain expertise and emerging technologies to achieve real-world business impact. 

Today, the shares of Coforge closed at Rs 4420, down by 1.05% from its previous closing of Rs 4466.85 on the BSE. 

The BSE group ‘A’ stock of face value of Rs 10 has touched a 52-week high and low of Rs 4,512.70 and Rs 3210, respectively. 

Last one week high and low of the scrip stood at Rs 4504.60 and Rs 4210.80 respectively. The current market cap of the company is Rs 27,004.36 crore. 

The promoters holding in the company stood at 30.16%, while Institutions and Non-Institutions held 57.60% and 12.23% respectively.